Benefits:
Bonus based on performance
Flexible schedule
Opportunity for advancement
Paid time off
Wellness resources
Artful Home Care is a premier provider for private duty home care services, located in Southampton. Please review our website to become familiar with our agency, www.artfulhomecare.net. We are currently seeking an Office Manager/Client Care Coordinator, 24-32 hours per week in the Southampton office, and 2-5 days per week on call, weekends and after office hours. We are an integrative home health care agency that provides home care, personal care, and companion services. We have a commitment to taking a whole life approach with our clients as well as with those who choose a career with Artful Home Care. We offer a creative and cultural work environment. We use state of the art, user friendly online software to manage the overall agencies staff, clients, invoicing, etc, providing the manager with the necessary tools to perform efficiently and effectively. We are looking for candidates who are seeking a long term position.
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Job Summary
Responsibilities
Coordinating and overseeing all Human Resources, Billing, and Operational Processes within the agency
Collaborate with client, families, and home care staff
Coordinate a variety of schedules, periodic community programs
Develop individualized care plans
Educate clients on their homecare options
Create goals and monitor progress toward goals
Recruit and train staff
Ensure that new hires are processed correctly: completing employee background checks, reference checks, check Health care workers’ registry.
Maintains Associate Personnel files, and conducts Associate orientation
Create schedules
Work to be performed in the Southampton office 4 days a week
Provide after hours support to clients and caregivers
Conduct job responsibilities in accordance with the Company’s Code of Business Conduct, appropriate professional standards and applicable state/federal laws.
Other duties as assigned
Qualifications
Previous experience as a Care Coordinator or in a similar position is preferred
Past Certification as a medical assistant, CNA, PCA, HHA is helpful
Strong problem-solving and organizational skills
Ability to manage multiple projects or tasks and prioritize appropriately
Ability to work in fast-paced situations and make sound decisions quickly
Excellent interpersonal skills and high level of compassion
Strong verbal and written communication skills
Administrative Responsibilities Include
Answer phone calls
Organize and schedule meetings and appointments
Maintain contact lists
Produce and distribute correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Maintain a filing system
Order office supplies
Book travel arrangements
Submit and reconcile expense reports
Provide general support to callers/visitors
Serve as the point person for maintenance, mailing, shopping, supplies, equipment, bills, and errands
Maintain office policies as necessary
Organize office operations and procedures
Develop and Implement changes and additions to the employee handbook
Evaluate existing policies and procedures and identify policies to improve client care and communication, employee retention, and administrative development
Coordinate with Director and IT specialists on all office equipment
Manage relationships with caregivers, service providers, and clients ensuring that all items are invoiced and paid on time
Manage, contract and price negotiations with office vendors, service providers and office lease
Other duties as assigned