Office Manager/Customer Service Mgr (Bi-Lingual English/Spanish pref)

Chemcraft Industries Inc

Office Manager/Customer Service Mgr (Bi-Lingual English/Spanish pref)

Chicago, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Health insurance

    Paid time off

    Job Summary

    We are seeking an Office Manager/Customer Service Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Handling customer phone calls/emails/walk in customers, placing order, data entry, making sure the system database stays up to date, issuing invoices, processing and applying payments, and more. Office management includes; maintaining office equipment, ordering supplies, etc. The ideal candidate is highly organized, time management skills, seklf starter, quick learner, computer savvy, with excellent verbal and written communication skills and the ability to implement systems and procedures, and has outstanding customer service skills.

    We are an almost 80 year old family owned company, and distributor of cleaning, janitorial and maintenance supplies, looking for someone to fill this roll and join our company long term. We offer benefits, and perks. We have an office located in Hermosa, and the job is Monday-Friday 7:30am-4pm.

    Responsibilities

    Highly organized and efficient

    Collaborate with small team in office and sales reps, and maintain office procedures

    Maintain office equipment in good working order with the assistance of the IT department

    Negotiate contracts and pricing with vendors and service providers

    Accurately maintain general office budget

    Qualifications

    Experienced individual with some college preferred

    Previous experience as an Office Manager or similar position preferred

    Understanding of office equipment, systems, and procedures

    Skilled in Microsoft Office, Excel, and Outlook

    Excellent time management skills and ability to prioritize multiple tasks

    Strong problem-solving skills and attention to detail

    Excellent verbal and written communication skills