Location: Broward County Schedule: Full-Time, Salaried Exempt Work Model: Primarily Remote | Occasional in-office presence as needed Salary: $90,000–$105,000 annually (based on experience) Benefits: Medical, Dental, Vision, PTO, 401(k) + more

🌟 Be the Administrative Anchor Behind Exceptional Dialysis Care

In dialysis, every detail matters — timing, accuracy, compliance, and coordination. While clinicians focus on patient care and the Operations Team drives field execution and training, you ensure the administrative and office foundation never falters.

This is not a traditional office manager role — It is a senior administrative and office operations position designed for someone who understands dialysis and knows how to keep complex healthcare environments running smoothly.

💡 About the Role

The Office Manager – Dialysis Operations owns the administrative, office, and support functions that enable dialysis services across multiple Florida markets. The position is designed for an experienced dialysis professional who understands how strong administrative execution supports clinical care and operational efficiency.

Key aspects of the position include:

Non-clinical scope with mandatory dialysis experience — a working understanding of dialysis workflows, documentation standards, and regulatory expectations is required (no exceptions)

Administrative and office operations ownership — managing systems, processes, coordination, and logistics that support dialysis services

🔑 Key Responsibilities

Administrative & Office Operations Management

Oversee day-to-day administrative and office functions supporting dialysis services

Ensure administrative workflows, systems, and processes operate efficiently

Serve as the primary point of contact for office-related coordination and execution

Clinical–Administrative Support Bridge

Support clinical staff by understanding EHR navigation, scheduling workflows, and common system issues

Understand credentialing and compliance documentation requirements for dialysis staff

Recognize how clinical documentation impacts billing timelines and reimbursement

Onboarding, Vendors & Coordination

Coordinate onboarding logistics and administrative setup for new hires

Manage vendors, supplies, deliveries, and escalation paths for administrative systems

Provide occasional on-site support as business needs require

Reporting & Continuous Improvement

Build and maintain administrative tracking tools and operational reports

Identify workflow pain points and recommend practical administrative solutions

Communicate risks, trends, and improvement opportunities clearly to leadership

🧠 Nature of Work (Professional Level)

Requires independent judgment with minimal oversight

Involves non-routine, high-trust work in a regulated healthcare environment

Balances autonomy with cross-functional collaboration

Demands discretion, accuracy, and proactive problem-solving

🎓 Required Qualifications (Mandatory)

Dialysis industry experience — REQUIRED (no exceptions)

5+ years of experience supporting dialysis operations in a healthcare administration, medical office management, or similar office operations role

Strong understanding of dialysis workflows, compliance requirements, and operational environments

Experience working with EHR systems (navigation, scheduling workflows, reporting)

Experience supporting CMS dialysis reporting requirements, including familiarity with EQRS and CROWNWeb

Knowledge of credentialing, compliance documentation, and onboarding processes

Understanding of healthcare billing fundamentals and how documentation affects reimbursement

Familiarity with HIPAA, data security, and healthcare privacy standards

Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint)

Advanced Microsoft Excel skills, including pivot tables, formulas, and report generation

Ability to work independently in a primarily remote role

Ability to travel occasionally within assigned market

⭐ Preferred Qualifications

Bachelor’s degree in Healthcare Administration, Business Administration, or a related field

Experience supporting multi-site or multi-market dialysis organizations

Strong vendor coordination and escalation experience

🧠 Core Competencies for Success in This Role

Ability to act as a trusted administrative partner to clinical and operations teams

Operational problem-solving in fast-paced, regulated environments

Strong reporting, data interpretation, and process improvement skills

Calm, confident decision-making under pressure

Exceptional attention to detail and follow-through

💼 Comprehensive Benefits Package

Health & Wellness

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

Paid Holidays

Financial Security

401(k) Retirement Savings Plan

Competitive salary: $90,000–$105,000

Work-Life Balance

Primarily work-from-home

Autonomy with supportive leadership

Mission-driven dialysis organization

🚀 Ready to Apply?

If you know dialysis, thrive behind the scenes, and take pride in being the person who makes everything work, this role was built for you.

You won’t just manage an office — you’ll protect workflows, support clinicians, and strengthen the foundation of patient care every single day.

If you’re ready to bring your dialysis expertise into a role where your impact is felt across the organization, we want to meet you.

Apply today and be the difference patients never see, but always feel.

🔍 Searchable Titles

Office Manager – Dialysis Operations Healthcare Office Manager – Dialysis Practice Office Manager – Dialysis Administrative Operations Manager – Dialysis

Flexible work from home options available.