Benefits:

401(k) matching

Bonus based on performance

Employee discounts

Free food & snacks

Free uniforms

Office Manager – Premium Auto Detailing Company

Location: Fremont, CA Company: DoubleTake Auto Spa – Home of Tesla & Exotic Protection

We’re a high-end, customer-focused auto detailing and protection center specializing in Paint Protection Film (PPF), Ceramic Coating, Window Tinting, and Premium Detailing. We’re looking for a friendly, organized, and sales-minded Office Manager who can deliver an exceptional customer experience while keeping our operations running smoothly.

Key Responsibilities:

Customer Engagement & Education

Greet customers warmly and provide detailed, educational explanations about our services in an inviting, professional manner.

Build trust by answering questions clearly and confidently.

Upselling with Ease

Identify opportunities to recommend additional services in a way that feels natural and beneficial to the customer.

Ensure customers feel confident they made the best decision for their vehicle.

Appointment & Communication Management

Call customers to schedule appointments and follow up when their vehicles are ready for pick-up.

Maintain accurate customer records and service notes.

Team Coordination & Quality Control

Manage daily workflow to ensure vehicles are completed on time.

Inspect vehicles before delivery to ensure the highest quality standards are met.

Shop Cleanliness & Presentation

Ensure the shop is always clean, organized, and presentable.

Keep the team accountable for maintaining a professional environment.

Administrative & Payroll Duties

Process payroll accurately and on time.

Keep operational and financial records organized.

Marketing Support

Create and send bi-weekly newsletters and promotional specials to our customer base.

Assist with social media marketing, including posting updates, photos, and promotions.

Qualifications:

Exceptional customer service and communication skills

Strong organizational and multitasking abilities

Experience in upselling or sales preferred

Basic knowledge of payroll and administrative processes

Comfort with email marketing tools and social media platforms

Eye for detail and commitment to quality

Positive, team-first attitude

Why Join Us?

At DoubleTake Auto Spa, we’re not just detailing cars—we’re delivering premium protection and unmatched customer experiences. If you love cars, enjoy working with people, and thrive in a fast-paced environment, this is the perfect role for you.

📧 To apply, please send your resume and a brief introduction to Info@dtautospa.com.