Benefits:

401(k) matching

Competitive salary

Health insurance

Paid time off

Training & development

Vision insurance

Edison Landscaping | Raleigh, NC | In-Person Full-Time | $26-$30/hr |

Schedule: Monday-Friday, 8:00am-5:00pm (dependent)

Edison Landscaping is a residential landscape maintenance and projects company based in the Raleigh area. We're hiring an Office Manager to run daily office operations: payroll, billing, scheduling, and customer communications — and to be the first point of contact for our customers and field teams. This is a hands-on role in a small, fast-moving business, and it reports directly to the General Manager.

Responsibilities

Scheduling & CRM Management

Maintain the CRM across 400+ maintenance accounts: pricing, estimates, quotes, work orders, and account documentation

Coordinate site visits and quoting appointments with Account Managers, and work cross-functionally to prepare lawn care supplemental estimates

Schedule and manage field team routes to minimize downtime

Customer Communications

Serve as the primary phone and email contact for the office, answering calls and managing the shared inbox

Respond to customer inquiries, scope questions, and service concerns, and see issues through to resolution

Prepare and distribute weekly service updates and monthly account reports

Coordinate with the Account Managers on customer issues and service improvements

Payroll & Financial Operations

Process payroll each pay cycle based on hours submitted by field managers

Complete end-of-month financial reconciliation and reconcile credit card/business expenses

Maintain accurate financial and account records

Billing & Accounts Receivable

Manage the monthly billing cycle and accounts receivable, following up on outstanding invoices; particularly on project-based billing, where balances can sit if no one's tracking them

Set up and close out work orders, and manage customer service agreements

Qualifications

Prior experience in office management, bookkeeping, payroll, or administrative operations

Experience with payroll processing and basic reconciliation (ADP)

Proficiency with Google Workspace (Gmail, Docs, Sheets, Calendar)

CRM experience preferred (Front and/or Service Autopilot); training provided

Strong organizational and time-management skills, with the ability to manage multiple priorities at once

Strong verbal and written communication skills, including regular phone-based customer contact

Comfortable working independently in a fast-paced small-business environment where priorities can shift

Landscaping or home services industry experience is a plus but not required

Details

Location: In-person, Raleigh, NC

Reports to: General Manager

Pay and Benefits: $26-$30/hour (~$60K annually), health insurance, 401k match, Paid Time Off

Schedule: Monday-Friday, 8:00am-5:00pm

Applicants should not be impaired by recreational drugs, as the team works with dangerous equipment. We drug test before work starts and randomly after that. A thorough national background check will be performed, and applicants with a criminal history should disclose it during the phone interview.