Office Manager

EverLine Coatings - Southeastern MA and Cape Cod

Office Manager

Plymouth, MA
Full Time
Paid
  • Responsibilities

    Office Manager

    EverLine Coatings & Services of Southeastern MA & Cape Cod

    About Us

    EverLine Coatings & Services is a premier line striping and pavement maintenance company with locations across the U.S. and Canada. EverLine of Southeastern MA & Cape Cod is a locally owned and operated franchise serving commercial clients with high-quality line painting, sealcoating, crack filling, pothole repair, and related services. We are growing quickly and are looking for an organized, proactive Office Manager to help keep our operations running smoothly.

    Position Summary

    The Office Manager plays a critical role in supporting day-to-day business operations. This role owns administrative processes, supports scheduling and billing, coordinates with field operations, and serves as a key point of contact for customers, vendors, and internal team members. The ideal candidate is highly organized, detail-oriented, comfortable wearing many hats, and enjoys working in a fast-paced small business environment.

    Key Responsibilities

    Office & Administrative Operations

    Manage daily office operations, systems, and workflows

    Maintain organized digital and physical filing systems

    Answer and route phone calls and emails professionally

    Act as the first point of contact for customers and vendors

    Scheduling & Coordination

    Coordinate job scheduling with the General Manager and field crews

    Communicate schedules, changes, and job details to crews and customers

    Track job status and ensure required documentation is complete

    Billing, Invoicing & Light Accounting Support

    Prepare and send customer invoices in a timely manner

    Track receivables and follow up on past-due invoices

    Assist with payroll preparation and time tracking

    Coordinate with external bookkeeping/accounting support as needed

    Customer & Vendor Support

    Support proposal and contract administration

    Manage vendor communications, purchase orders, and invoices

    Help ensure a professional, responsive customer experience

    Reporting & General Support

    Maintain basic reports related to jobs, billing, and operations

    Support the owner and management team with ad hoc projects

    Help implement and improve office processes as the business scales

    Qualifications

    3+ years of experience in an office manager, administrative manager, or similar role

    Strong organizational and time-management skills

    Excellent written and verbal communication skills

    Comfortable working independently and taking ownership of tasks

    Proficiency with Microsoft Office (Excel, Word, Outlook); experience with QuickBooks or similar systems is a plus

    Experience in construction, field services, or a trade-based business is a plus, but not required

    What We Offer

    Competitive compensation based on experience

    Opportunity to play a key role in a growing local business

    Hands-on involvement with operations and leadership

    Collaborative, entrepreneurial work environment

    Location

    This role is based in Southeastern Massachusetts, supporting operations across Southeastern MA and Cape Cod. Some flexibility may be available depending on experience.

    If you are highly organized, proactive, and excited to help build and support a growing business, we’d love to hear from you.