Benefits:

Supportive Work Environment

Professional Development Opportunities

Flexible Scheduling

401(k)

Bonus based on performance

Position Summary:

As the Office Manager of GENISCi operating as Executive Home Care, you will be the central point of coordination for day-to-day administrative and operational activities. The role includes ensuring business operations run smoothly, maintaining regulatory compliance, and providing administrative support to both clinical and non-clinical staff. The Office Manager collaborates closely with the Administrator, Director of Nursing (DN), caregivers, and other staff.

Qualifications:

Bachelor’s Degree in Business, Sales and Marketing, Healthcare, or a related field.

A minimum of 5 years of supervisory and office management experience in healthcare or related field.

Experience working with healthcare/home healthcare standards and quality assurance or risk management.

Working knowledge of Virginia HCO (Home Care Organization) and CMS (Centers for Medicare & Medicaid Services) documentation standards a plus

Excellent organizational, communication, and multitasking skills

Proficient with Microsoft Office Suite, Google Workspace, and HR/EHR platforms

Essential Functions:

Manage front office and administrative operations, including reception, phones, scheduling, records, and supply inventory

Serve as a liaison between clients, caregivers, and agency leadership to support service delivery and communications

Manage documentation related to client admissions, personnel files, compliance tracking, and billing coordination

Support onboarding of staff and maintain employee records in alignment with VDH (Virginia Department of Health) and agency policies

Schedule and confirm client visits, coordinating closely with caregivers and the Director of Nursing (DN)

Maintain the agency calendar, track deadlines for licensing and credentialing documentation

Work closely with the CEO and clinical staff to support quality assurance initiatives and audits

Coordinate with third-party vendors, such as accounting (e.g., Vyde), background check (e.g., VerifiedFirst), equipment suppliers (e.g., Milliken Medical), HR platforms (e.g., CareerPlug, ADP), EHR systems (e.g., WellSky), etc. support data entry and document control

Provide administrative support to the Administrator and assist with logistical tasks related to GENISCi’s QA/PI (Quality Assurance/Performance Improvement) initiatives

Knowledge, Skills, Abilities:

Effective oral and written communication.

Excellent interpersonal and coaching skills.

Evidence of the practice of a high level of confidentiality.

Excellent organizational skills.

Encourages and promotes teamwork.

Working Environment

Office environment.

Position Physical Demands:

Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight. Due to the expectation of overnight travel, must be able to lift at least 40 pounds to move suitcase(s). Extended time at a computer work screen and on the telephone.