Office Manager FOR A PLUMBING OFFICE

Durfee Plumbing & Heating LLC

Office Manager FOR A PLUMBING OFFICE

South Dennis, MA
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Flexible schedule

    Training & development

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation

    Careers Advancement

    Position Overview: We're seeking a detail-oriented Office Manager to oversee daily administrative operations and support our growing business. This is a key role that will help us maintain our high standards of customer service while supporting our goal of reaching $100k+ monthly revenue.

    Key Responsibilities: • Manage daily office operations and administrative tasks • Coordinate with field technicians and customers • Handle customer inquiries and scheduling support • Maintain organized filing systems and documentation • Assist with inventory management and supplier coordination • Support ServiceTitan system operations and data management • Process invoicing and payment tracking • Manage office supplies and equipment maintenance • Coordinate with insurance providers and handle claims processing • Support permit applications and inspection scheduling

    Required Qualifications: • 3+ years of office management or administrative experience • Strong organizational and multitasking abilities • Excellent communication skills (phone, email, in-person) • Proficiency in Microsoft Office Suite and Google Workspace • Experience with scheduling software preferred • Knowledge of basic bookkeeping principles • Ability to work independently and prioritize tasks effectively

    Preferred Qualifications: • Experience in the trades/construction industry • Familiarity with ServiceTitan or similar field service software • QuickBooks experience • Customer service background

    What We Offer: • Competitive salary based on experience • Opportunity to grow with an established, family-owned business • Supportive team environment • Comprehensive training and development • Insurance benefits package • Stable work environment in the essential services industry

    Work Environment: • PART-TIME position, Monday-Friday • Office-based role with customer interaction • Fast-paced environment supporting emergency and scheduled services • Collaborative team atmosphere