Benefits:

PTO and other great benefits

Continuous clinical and business training

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Training & development

Vision insurance

Office Manager

About Us

HealthSource of Harper's Preserve is not just another chiropractic clinic. We create a personalized patient experience from the first phone call to every adjustment after. As our Office Manager, you are the operational backbone of the clinic: you keep the front office running smoothly, own the billing and insurance process end to end, and set the tone for a warm, professional patient experience.

We are looking for an organized, detail-oriented, and personable leader who takes ownership, thrives in a fast-paced patient-focused clinic, and wants to grow with us.

Responsibilities

Oversee daily front-office operations and serve as the go-to problem solver for staff and patients

Manage the full medical billing cycle: charge entry, claim submission, payment posting, denials and rejections, appeals, and patient statements

Verify insurance benefits, obtain and track authorizations, and clearly explain coverage, copays, deductibles, and patient responsibility

Monitor accounts receivable and follow up on aging claims and outstanding balances

Collect patient payments, manage financial conversations, and set up care/payment plans

Greet patients and manage check-ins with a warm, professional attitude

Handle scheduling, patient onboarding, and appointment confirmations

Manage incoming calls, emails, and clinic communications

Enter and manage patient information in the HSWorx EMR system

Assist with marketing events, screenings, and community outreach

Maintain office organization, supplies, reporting, and general clinic support

Required Qualifications

Prior medical billing experience (claim submission, EOBs, denials/appeals, and A/R follow-up)

Familiarity with billing and coding basics such as CPT and ICD-10 codes and superbills

Outstanding customer service and communication skills

Highly organized, detail-oriented, and reliable, with the ability to manage multiple priorities

Comfortable owning financial transactions, collections, and scheduling

Proficient with EMR/practice-management software (we use HSWorx; training provided on our system)

Preferred Qualifications

Insurance experience with strong command of industry nomenclature and vocabulary (for example: verification of benefits, in-network vs. out-of-network, coinsurance, allowable amounts, clearinghouses, ERA/EOB, prior authorization, timely filing)

Chiropractic or physical medicine billing experience (visit limits, therapy and modality billing, medical-necessity documentation)

Prior supervisory or office-management experience

Bilingual (English/Spanish) strongly preferred

Positive, professional, and team-oriented personality

Work Schedule

Monday to Thursday: 8:00 AM to 12:30 PM and 2:00 PM to 6:00 PM

Friday: 8:00 AM to 12:30 PM

Compensation & Benefits

Competitive pay based on experience, plus performance bonuses

Paid time off and holidays

Career development and growth opportunities within HealthSource

Positive, team-focused clinic culture

HealthSource of Harper's Preserve is an equal opportunity employer.