Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Run a home care office. Help families. Grow with us.

We're looking for one sharp, organized person to run the day-to-day of our Boise office so the owner can focus on growing the business. This isn't an assistant role. You'll own scheduling, intake calls, lead follow-up, caregiver recruiting, and the dozen small things that keep an office running.

If you need a script to know what to do today, this isn't your role. If you're the most organized person you know and you've been waiting for a job that actually uses it — keep reading.

What you'll own

Building and maintaining the caregiver schedule

Answering intake calls from families navigating tough decisions

Following up on A Place for Mom and Caring.com leads — fast

Screening and interviewing caregiver candidates

Keeping caregivers supported and showing up

Spotting problems early and bringing solutions

Who thrives here

Ridiculously organized — nothing falls through the cracks

Self-starter — works under loose direction, doesn't wait to be told

Calm under pressure — scheduling crises focus you, not rattle you

Warm on the phone — families trust you within 30 seconds

Finds a way to yes — comfortable in the gray, leads with "how" not "no"

Brings solutions, not ultimatums

Home care, healthcare, senior living, staffing, or high-volume service backgrounds are a plus. Right person beats right resume.

Compensation

$45,000–$56,000 base depending on experience

Quarterly bonus weighted toward company performance (client growth, caregiver retention) and individual performance (lead conversion) — designed to add $3,000–$6,000+ annually when we're winning together

PTO accrued from day one, paid holidays, Health Insurance stipend, professional development budget

Clear path to grow as we expand

Why this role is different

Our owner is stepping back from day-to-day to focus on growth. That means real ownership for you — not maintaining someone else's system, but helping build one. We're locally owned, nationally backed, and growing fast in the Treasure Valley.

Our five core values are how we actually operate:

Do what you say you'll do

Own the outcome

Communicate early — openly, honestly, solution-minded

Build real connections

Find a way to yes

If those five describe how you already work, we should talk.

To apply: Send your resume and three or four sentences about a time you took ownership of something messy and made it work. We respond to every serious candidate within five business days.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.