Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Employee discounts

Free uniforms

Paid time off

Complete Home Specialists is a fast-growing home services company providing HVAC, electrical, and plumbing services throughout the Lehigh Valley. We are known for quality work, strong customer service, and a professional team environment. We’re seeking a dependable Office Administrator to support daily operations and customer communication.

Job Responsibilities

Answer incoming phone calls and assist customers professionally

Schedule and coordinate HVAC, electrical, and plumbing service appointments

Communicate with technicians and management throughout the day

Maintain customer records, invoices, and service documentation

Assist with billing, payments, and basic administrative tasks

Manage emails, texts, and online inquiries

Support social media activity and basic online engagement (posting, messaging, reviews)

Maintain organized digital and physical office files

Perform general office and clerical support duties

Qualifications

Previous office or administrative experience (home services preferred)

Bilingual (English/Spanish) is a plus

Quick books knowledge is preferred

Strong computer skills; especially excel, fluent with email, scheduling software, and office systems

Comfortable using social media platforms and online communication tools

Excellent customer service and communication skills

Strong attention to detail and ability to multitask

Reliable, punctual, and professional