Office Manager

Houston Grey

Office Manager

Springfield, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Opportunity for advancement

    Training & development

    Role Summary

    The Office Manager owns the day-to-day administrative and financial operations of Houston Grey. This role manages internal coordination between office staff, installers, and the delivery driver, and provides direct administrative support to the owner. This is a hands-on, high-trust role with real authority. The right person is proactive, detail-driven, calm under pressure, and comfortable enforcing the process while supporting people.

    Qualifications

    7-10 years of experience in an Office Manager, Operations Manager, or Business Development

    Comfortable working in construction, trades, or project-based environments

    Highly organized with excellent follow-through

    Confident communicator who can work with field crews and leadership alike

    Able to make decisions independently while knowing when to escalate

    Key Responsibilities

    Act as a gatekeeper and organizer for the owner’s day-to-day needs

    Keep the owner informed on cash flow, outstanding issues, and priorities

    Prepare summaries, reports, or documentation as needed

    Help keep the owner focused, organized, and out of unnecessary interruptions

    Manage incoming calls, emails, and messages

    Maintain organized digital and physical records

    Keep systems updated (job statuses, invoices, notes)

    Support scheduling, documentation, and basic reporting

    Identify operational gaps and suggest improvements

    Tools & Technology

    Comp-U-Floor

    Outlook / Email

    Phone & Text Communication

    Basic spreadsheets and document management tools

    Company Mission & Vision

    At Houston Grey, we are driven by passion and a determined commitment to everything we do. We build open and honest relationships, operate with precision, and deliver exceptional flooring and tile work to residential and commercial clients across Tennessee. Our internal operations matter just as much as our craftsmanship because excellence on the jobsite starts with excellence in the office.