Benefits:

401(k)

Competitive salary

Health insurance

Paid time off

Training & development

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job Summary

The Office Manager is responsible for overseeing the daily administrative operations of the mental health practice to ensure efficiency, organization, compliance, and excellent patient support. This role serves as a central point of communication between clinicians, administrative staff, clients, and leadership while helping maintain a professional, supportive, and confidential environment.

Responsibilities

Administrative Operations

Oversee day-to-day office operations for the practice

Maintain office organization, workflow efficiency, and scheduling coordination

Ensure front office coverage and support administrative staff as needed

Monitor office supplies and place orders when necessary

Assist with onboarding and training of new employees and cliniciansScheduling & Client Support

Oversee clinician schedules and appointment coordination

Support front desk operations including client check-in/check-out procedures

Assist with handling client concerns, scheduling conflicts, and office communication

Ensure accurate and timely documentation within SimplePractice or other EHR systems

Maintain HIPAA compliance and confidentiality standa

Staff Support

Assist leadership with recruiting, onboarding, and employee communication

Help monitor attendance, call-outs, PTO requests, and office coverage needs

Support implementation of office policies and employee procedures

Foster a positive and professional team environment

Assist with insurance verification, billing coordination, and payment tracking as needed

Communicate with billing departments or external vendors when necessary

Coordinate office meetings, trainings, and operational updates

Qualifications

Previous office management or administrative experience preferred

Experience in a healthcare, behavioral health, or mental health setting strongly preferred

Knowledge of HIPAA and patient confidentiality standards

Experience using SimplePractice or electronic health record systems preferred

Strong organizational, communication, and multitasking skills

Ability to handle sensitive situations professionally and confidentially

Proficient in Microsoft Office, Google Workspace, and scheduling systems