About Us

Since 1982, CJS Lawn & Landscaping has been serving our Racine customers through our passionate professionals creating stunning outdoor spaces while adhering to high standards and environmentally responsible practices. We are proud of our exceptional reputation of taking care of our team members as well, and as part of our team, your contributions to our success and reputation of excellence are appreciated and celebrated. https://cjslandscapinglawncare.com

About You

· You are energized by talking with customers and other team members

· Problem-solving and getting things done are some of your superpowers

· Your friends and colleagues appreciate that you are able to have tough conversations, even when money is involved.

· You want the stability of being with an established company because your own dependability is a source of pride for you

· Providing excellent customer service brings you joy

· You are searching for a company culture based on trust and integrity

· You are willing to admit mistakes and learn from them and have that same patience for your colleagues.

What We Offer

· Salary is $50-60k/year depending on experience

· Simple IRA retirement with company match

· Paid time off and 8 Holidays off

· Monday-Friday schedule with seasonal flexibility

· Amazing team environment

About the Role:

· Collaborate with Leadership team and Production Manager for daily priorities and needs

· During the busy season, you and our team will answer up to 50-75 phone calls every day

· Actively listen to and ask great questions to quality potential customers’ fit for our services

· Work with the office team to respond to calls, voicemails, and emails to answer questions from customers; along with tracking/documenting those conversations

· Use your bookkeeping experience to perform invoicing, AP/AR and collecting on overdue invoices

· Make daily check deposits at the bank and process credit card payments through our software; you’ll also do account reconciliations each month

· Schedule our estimator’s appointments and prevent overscheduling and location errors

· You’ll enter time into Quickbooks and then audit timesheets for accuracy for payroll

Office Manager Experience needed:

· More than 1-2 years of experience in Customer Service, Leadership and Scheduling

· Bookkeeping experience with Quickbooks or similar accounting software

· Administrative support experience

· Customer qualifying experience

· Excellent customer service skills and comfortable phone presence

· Computer skills expertise (MS and Excel) and the ability to learn new technology

If you are in any of the following or similar positions, APPLY TODAY! Come join a company that is truly dedicated to making a career for you.

· Restoration services administrator

· Remodeling administrative assistant

· Construction operations assistant

· Plumbing customer service agent

· Irrigation office manager

· Electrical operations and dispatch

· Painting scheduling and dispatch

· Landscape scheduling

· Remediation administration

· Roofing customer support

· Garage door installation administrator

· Fencing installation coordinator

· Assistant bookkeeper