Client Intake & Office Support Specialist

Monsey, NY

70-90K

Position Overview:

Join a dynamic and growing Frum Professional Services firm, with offices in Monsey, Brooklyn, and soon Lakewood. We’re seeking a warm, professional, and tactful front-facing individual to manage first impressions and support daily office functions. This is a high-visibility role that sets the tone for client engagement and internal culture.

Key Responsibilities:

• Answer and route calls with professionalism and tact.

• Greet clients and visitors warmly, ensuring they feel valued and understood.

• Handle incoming inquiries from potential clients, giving an excellent first impression.

• Provide support for special projects

• Help manage schedules and assist with office coordination.

• Adapt to evolving office needs in a high-volume, fast-paced environment.

The Ideal Candidate:

• Experienced in customer service or receptionist work

• Personable and emotionally intelligent — understands social cues and adjusts accordingly.

• Calm under pressure; able to handle demanding clients with grace.

• Projects a warm, capable presence — “can-do” energy .

• Reliable, flexible, and comfortable jumping into varied tasks.

• Technologically comfortable (email, messaging apps like WhatsApp, phone systems).

• Understands and fits into a Frum, friendly, fast-paced office culture.

• Enjoys being part of a collaborative and positive team.

• Able to assess client tone and manage appropriately

• Willingness to be fully in-office from 9–6 (10–6 can be considered).

Email: Baila@maiplacement.com