Welcome to Align Health & Spine!
Align Health & Spine is a leading chiropractic, MD, and pain management clinic specializing in personal injury cases. With a patient-centric approach, we provide comprehensive and personalized care to individuals recovering from various injuries. Our dedicated team of professionals is committed to helping patients regain their health and well-being through chiropractic treatments and rehabilitation services.
Position Summary
Align Health & Spine is hiring a dependable, detail-oriented Office Manager / Medical Assistant to join our team. While this position may occasionally assist with clinical duties, it is primarily focused on overseeing daily administrative operations, team coordination, and practice efficiency. The ideal candidate will bring leadership, organization, and flexibility to support both the front desk and back office as needed.
Key Responsibilities
Office Management & Administrative Oversight – Primary Role
Manage front office workflows including patient check-in/out, scheduling, and communication
Oversee staff schedules, supply ordering, and daily operational efficiency
Ensure clinic compliance with HIPAA, OSHA, and internal procedural standards
Support leadership with staff training, performance feedback, and process improvement
Facilitate billing coordination, records management, and insurance documentation
Report to executive management with regular updates on operations and team performance
Maintain a professional, organized, and welcoming clinic environment
Clinical Support – As Needed
Step in to assist with patient intake, vitals, and accident-related histories during high volume times
Support therapy applications such as EMS, cold laser, hot packs, and mechanical traction
Help prepare patients for chiropractic and medical evaluations
Assist providers with documentation in ChiroTouch and treatment tracking
Ensure treatment areas remain clean, organized, and fully stocked
Case Management & Billing Coordination – Required Job Functions
Oversee accurate CPT and ICD-10 code entry into ChiroTouch EHR
Coordinate lien documentation, superbills, and medical record releases
Liaise with law offices on patient treatment summaries and case-related inquiries
Track imaging, medical documentation, and communication timelines for personal injury files
Required Qualifications
Medical Assistant (MA) – Required
Bilingual (English/Spanish) – Required
Must reside in Tucson, Arizona – Required
Prior experience in Office Management or Front Desk Leadership
Working knowledge of HIPAA compliance and legal-medical processes
Prior experience with medical billing, ICD-10/CPT coding, or legal-medical communications
Proficient with Microsoft Office (Word and Excel)
Multitasking, team support, and clear, proactive communication.
Preferred Qualifications
Experience with Personal Injury case documentation
Familiarity with ChiroTouch, Practice Fusion or similar EHR systems
Strong leadership and organizational skills
Compensation & Benefits
Competitive, industry-leading pay based on experience
Generous PTO and paid holidays
Comprehensive, industry-leading health coverage
Continuing education and career growth support
Ongoing training with a supportive leadership team
Positive, team-first work environment where employee well-being comes first
How to Apply
Please submit your resume and application here. Candidates will be invited to meet with our executive team for a personal interview.
Join Align Health & Spine and take the lead in ensuring smooth day-to-day operations while supporting patient care in a fast-paced, compassionate personal injury clinic.