Office Manager- Pest Control Office

BLACK DIAMOND OF CINCINNATI

Office Manager- Pest Control Office

Cincinnati, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    We are a growing, locally owned pest control company dedicated to providing exceptional service to our residential and commercial clients. We take pride in our work and are looking for a dependable, organized, and motivated Office Manager to keep operations running smoothly.

    The Office Manager will oversee the daily administrative operations of our pest control office. This role is ideal for someone who thrives in a fast-paced environment, can manage multiple priorities, and has strong leadership and communication skills.

    Key Responsibilities: Oversee day-to-day office operations, including scheduling, customer service, and administrative support Manage a small team of office staff and coordinate with technicians Handle customer inquiries, complaints, and service requests in a prompt and professional manner Maintain accurate records of services, billing, and customer accounts. Process invoices, payments in a timely manner Order and track office and field supplies Ensure compliance with state and licensing pest control regulations Assist in hiring, training and performance evaluations of office personnel Monitor and improve office processes for proficiency

    Qualifications: Proven experience in an office management or administrative supervisory role Experience in pest control industry (preferred but not required) Excellent organizational and multitasking abilities Strong verbal and written communication skills Proficiency with office software-Microsoft Office, our scheduling software Comfortable using industry specific software High school diploma required; associate or bachelor's preferred