Benefits:
Flexible schedule
Opportunity for advancement
Training & development
Office Coordinator (Customer Service & Scheduling)
Full-Time • Prime Pest • Oregon Pay: $24/hour (with review after 90 days)
About Prime Pest
Prime Pest is a growing pest control company focused on delivering reliable service and an exceptional customer experience. We take pride in clear communication, efficient operations, and building strong relationships with our customers.
We are looking for an organized and customer-focused Office Coordinator to support our daily operations and help keep everything running smoothly.
Position Overview
The Office Coordinator is a key part of our team, responsible for managing customer communication, coordinating technician schedules, and maintaining accurate account information.
This is a fast-paced role that requires strong attention to detail, the ability to multitask, and a genuine desire to help people.
Responsibilities
Customer Communication
Answer incoming calls in a professional and friendly manner
Respond to customer texts and emails promptly
Schedule services, reschedules, and follow-ups
Assist customers with questions or concerns
Scheduling & Operations
Build and adjust daily technician schedules
Coordinate same-day changes and updates
Communicate with technicians throughout the day
Help maintain efficient and balanced routes
Customer Account Management
Update customer profiles and service notes
Process payments and assist with billing inquiries
Maintain accurate records across systems
Accounts Receivable Support
Follow up on past-due accounts with professionalism
Send payment reminders and assist with resolving balances
Document communication and update account notes
Marketing Support
Assist with basic social media posting
Help gather customer reviews and testimonials
Office Support
Maintain an organized and professional office environment
Assist with general administrative tasks as needed
What We’re Looking For
Skills & Qualities
Strong communication skills (phone, text, and email)
Highly organized with strong attention to detail
Able to manage multiple priorities in a fast-paced environment
Comfortable handling customer questions related to billing
Positive, professional, and team-oriented
Preferred Experience (Not Required)
Customer service or administrative experience
Scheduling, dispatch, or coordination experience
Experience with CRM or service-based software
Compensation & Benefits
$24/hour starting pay
Pay review after 90 days based on performance
Opportunities for growth and advancement
Training and ongoing support
Why Join Prime Pest?
Stable, growing company
Supportive team environment
Clear expectations and structured processes
Opportunity to make a real impact on daily operations
Apply Today
If you enjoy helping people, staying organized, and being part of a team that values reliability and communication, we’d love to hear from you.
Equal Employment Opportunity Statement
Prime Pest Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.