Office Manager

PuroClean of Lanham

Office Manager

Lanham, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Flexible schedule

    Health insurance

    COMPANY CULTURE

    PuroClean, a leader in emergency property restoration services, helps families and small businesses overcome damages caused by water, fire, mold and biohazard. We operate with a 'servant-based leadership' mindset and seek to create a working environment where team members can grow professionally and spiritually through serving our customers, communities, and each other.

    JOB DESCRIPTION

    With a 'One Team' mentality, manage the office to perform all accounting and administrative activities. Ensure job files are up to date. Assist the field techs with customer communication and supplies. Follow our accounting procedures, and recommend improvements to increase efficiency. Interact with our referral sources (contractors, insurance entities, property managers, tradespeople and professionals). Prepare, send and follow up on invoices. Take phone and email enquiries, take the messages and deliver them promptly. Maintain a clean & efficient office. This position is ideal for someone who enjoys working independently in a private office setting and prefers minimal in-person interaction in the workplace. With competence, there is the opportunity for working from home.

    RESPONSIBILITIES

    Scan & file documents

    Create photo albums and inventories

    Prepare the daily jobs list

    Accept & update job assignments and requests for service

    Maintain the Jobs spreadsheet and A/R

    Invoice and accept payments

    Complete the bi-weekly payroll (outsourced)

    Complete monthly bank rec & credit card batching

    Update our Key Performance Indicators spreadsheet

    Interface with our techs in the field, our accountant, our trades partners and our vendors

    Pursue personal development and PuroClean-specific skills

    SKILLS, ABILITIES AND QUALIFICATIONS

    A focus on personal development, team building and relationship skills is essential

    Attention to detail, an aptitude for multitasking and being comfortable with record keeping

    Excellent written and verbal communication skills

    3 years of customer service experience in an office setting; construction experience is a plus

    Experience and aptitude with MS Office and QuickBooks

    Desire to learn industry-specific computer programs

    PERKS

    Competitive wage

    Contributory insurance & 401k

    Paid training for career advancement Training for you with our assistant office manager

    A staff assistant is available to you on an as-needed basis

    Flexible work from home options available.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.