Benefits:

401(k) matching

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Job Responsibilities • Staff Management: Hiring, training, scheduling, directing, and supervising office staff. • Patient Relations: Greeting patients, resolving complaints, overseeing appointment scheduling. • Financial Oversight: Handling billing, payroll, processing insurance claims, and maintaining the practice’s budget and accounts. • Regulatory Compliance: Ensuring compliance with OSHA, HIPAA, state, and federal regulations. • Office Operations: Maintaining and updating patient records, managing supplies and inventory, and implementing office procedures. • Marketing & Communication: Managing public relations, marketing efforts, and internal/external communications. Education and Experience Requirements • High school diploma or equivalent; an associate’s or bachelor’s degree in business or healthcare administration is often preferred. • Several years of experience in dental or medical office administration is often required. • Training or certification in dental office management or healthcare administration may be advantageous. Essential Skills • Leadership: Ability to inspire and motivate staff while managing difficult situations. • Communication: Clear verbal and written communication with patients, staff, and vendors. • Customer Service: Professional and patient-focused attitude. • Organizational Skills: Managing schedules, files, financial records, and multitasking effectively. • Technical Skills: Proficiency in dental software for scheduling, billing, and recordkeeping. • Problem-Solving: Ability to resolve issues efficiently and diplomatically. Additional Qualifications • Experience with electronic health record systems and comprehensive knowledge of dental terminology and procedure codes is often expected. • Some employers may prefer candidates with marketing, technology management, or HR skills.