Benefits:

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Job Summary

As the Office Manager, you are responsible for the smooth, efficient, and profitable operation of the office. The Office Manager reports directly to the Operations Manager.

The Office Manager is ultimately responsible for managing other office personnel, including CSRs and Dispatchers. This role manages others, and the Office Manager is responsible for delivering performance reviews as well as any disciplinary action that is required.

Benefits/Perks

Benefits: Paid Vacation, PTO, ALL PAID HOLIDAYS

Base Salary + Bonus Opportunity: Performance-based commissions and bonuses

Great Work/Life Balance: No required overtime

Time Off: Paid holidays and accruable vacation

Flexible work schedule: Can accommodate midweek appointments

Paid New Hire Training: Onboarding includes learning alongside a trained technician

Learn a New Trade: Develop skills within the industry

Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

Small Business: Local business with an owner who works alongside the team each day

Mentorship Opportunities: Ongoing training and career development

Job Requirements

Ability to oversee CSR/Dispatcher Role

Oversees all office employees' work to ensure deadlines and company standards are met

Assisting with dispatching, scheduling calls, emails, and online bookings

Operate the Service TItan platform

Deliver exceptional customer service to every customer

Qualifications

Proficient knowledge of QuickBooks is preferred

Ability to manage others and maintain a team environment

Able to comprehend and analyze large amounts of information quickly

Outstanding organizational skills and problem-solving

Company Overview 24-hour residential and commercial plumbing service and repair company looking for our next plumbing superstars! We are looking to hire a highly motivated individual who wants to be a part of a team. This is not your typical old-school plumbing shop- we are a fast-paced and one-of-a-kind operation. We work together to make our customers happy and get the calls run- so we can go home to our families!