Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

SERVPRO of Arvada/Broomfield/NW Adams County/Greater Boulder is hiring an Office Manager!

Benefits

SERVPRO of Arvada/Broomfield/NW Adams County/Greater Boulder offers:

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

Key Responsibilities

Manage the office team, including Job File Coordinators, Administrative Assistants, Receptionists/Dispatchers, and Accounting/HR Administrators.

Maintain professional office culture.

Coordinate franchise interdepartmental communication and activities.

Ensure delivery of appropriate training to all office personnel.

Assist in hiring office personnel and ensure employment best practices and compliance

Facilitate completion of mid-year and annual reviews.

Monitor National Accounts program compliance.

Manage subcontractor certifications, insurance, and other documentation needs.

Manage and maintain local and SERVPRO compliance information for the Storm Program.

Complete daily bookkeeping activities.

Prepare and analyze financial reports, including divisional performance.

Manage Accounts Payable, Accounts Receivable, and cash flow.

Ensure employment file and record accuracy.

Complete the application process for Preferred Vendor programs.

Establish processes to ensure office Key Performance Metrics (KPM) meet franchise goals/targets.

Administer payroll and ensure timely submission of Royalty Reports.

Assist Senior Leadership Team as needed.

Perform other job duties as assigned.

Position Requirements

High school diploma/GED; Associate degree or Bachelor’s degree preferred

At least 1 year of management and/or supervisory experience

At least 3 years of customer service and/or office-related experience

Excellent written and verbal communication skills

Exceptional organization and planning capabilities, strong attention to detail

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.