Office Manager & Sales Support Specialist
Benefits:
Competitive salary
Opportunity for advancement
Training & development
Location: Kaysville, Utah (Salt Lake City, UT (serving Salt Lake, Davis, Summit & Weber Counties))
About Kitchen Tune‑Up of Greater Salt Lake
At Kitchen Tune‑Up, we transform spaces and elevate homes through high-end cabinet refacing, painting, wood restoration, replacement, and full kitchen/bath renovations. As part of a small, passionate crew, you’ll make a real impact—bringing our core values to life every day:
Discipline
Integrity
Creating Raving Fans
Inspiration
Solution‑oriented mindset
Why This Role Matters
This hybrid position blends office management, sales operations support, client relations, and system optimization. You’ll own your responsibilities, build robust workflows, and shape processes—laying the foundation to grow and manage components of your own department.
Key Responsibilities
Office & Process Efficiency
Design, implement, and improve workflows to streamline operations and support scalability.
Proactively identify inefficiencies, propose solutions, and automate processes.
Client & Sales Support
Serve as the frontline for client communications—via phone, email, and in-office.
Follow up with prospects and leads to schedule consultations and support our sales team.
Prepare proposals, presentations, and manage documents (sale materials and job files).
CRM & Tools Management
Become the go-to expert for ServiceMinder CRM—maintain clean data, build processes, train team members.
Use Monday.com (or equivalent) to track project tasks, timelines, and materials.
Financial & Inventory Management
Handle A/R and A/P: reconcile with QuickBooks, issue invoices, write checks.
Track material orders and inventory, inspect deliveries, and communicate discrepancies.
Operational Support
Assist operations team with administrative tasks and cost tracking.
Create and maintain job cost sheets and tabulations.
What We’re Looking For
You’re a systems thinker. You love to create order, structure, and make things run smoothly.
You’re a doer—confident, curious, and able to initiate and execute solutions.
Strong communicator. You build rapport easily and excel at client interactions—even around sensitive topics like billing.
Tech-savvy. Proficient in QuickBooks, CRM platforms, and project management tools.
High-integrity & disciplined. You show up consistently, own your commitments, and build trust through honest execution.
Solution-oriented. You don’t just surface problems—you propose fixes, pilots, and improvements.
Growth mindset. You want to own this role, systematize it, and train up new team members as we grow.
Qualifications
2–5 years of experience in office management, administrative operations, sales support, or similar roles.
Proven track record using QuickBooks (reconcile, payables, receivables).
CRM experience (ServiceMinder, Salesforce, HubSpot, etc.)—strong preference.
Organized, detail-oriented, with excellent communication skills.
Bonus: Experience in home improvement, remodeling, or trades environment.
What You’ll Gain
A high-impact role with autonomy to improve, build & shape systems from the ground up.
Opportunity to scale the function and manage your own support team.
Work in a passionate, values-driven culture—creating raving fans one kitchen at a time!
Competitive salary + performance incentives.
Potential for some remote work as performance and priorities dictate.
Apply Today!
If you're ready to put your discipline, integrity, and problem-solving superpowers to work in a community-focused, entrepreneurial team—we want to hear from you!
👉 Send your resume , a brief cover letter highlighting a systems improvement you created, and your social media handles to jnessen@kitchentuneup.com as well as submitting your resume via this platform.
The positions on this website, unless otherwise indicated, are posted by Kitchen Tune-Up® franchisees. Kitchen Tune-Up® franchises are independently owned and operated businesses and if you accept a position with an Kitchen Tune-Up® franchisee, you are employed by that franchisee, and not by franchisor HFC KTU LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC KTU LLC and its parents and affiliates have no input or involvement in such matters. HFC KTU LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Kitchen Tune-Up® franchisee posting the position.