Benefits:

401(k)

Competitive salary

Paid time off

Office Manager – Sims Social Services LLC (Mental Health Agency)

Location: Gretna, L.A. Position Type: Full-Time Salary: Competitive, Based on Experience Benefits: Paid time off after 1 year, professional development, supportive work environment

About Us

Sims Social Services LLC is a community-based mental health agency dedicated to providing compassionate, client-centered care. We are seeking an experienced, organized, and proactive Office Manager to support our team and ensure the efficient operation of administrative and HR functions.

Position Overview

The Office Manager is a vital part of our team, responsible for handling administrative coordination, HR tasks, and internal operations. This role supports both clinical and administrative staff while ensuring compliance with Medicaid, HIPAA, and agency protocols.

Key Responsibilities

Administrative Duties:

Answer phones and manage daily communications

Schedule appointments, verify eligibility, and coordinate intake packets

Submit and track prior authorizations

Monitor client engagement and support follow-up

Scan, file, and upload client documents to the EHR

Maintain task board, fax logs, and internal calendar

Audit client/staff charts and monitor compliance

Mail discharge letters and track monthly productivity

Human Resources Duties:

Run and verify staff reports and bi-weekly payroll

Track credentials and process late submissions

Conduct new hire orientation and performance evaluations

Maintain personnel files and Zoho People records

Post job openings and coordinate interviews

Organize annual training in Zoho Learn

Update the employee handbook annually

Requirements

High school diploma or GED required; Associate’s or Bachelor’s degree preferred

Minimum of 2 years in administrative or office management, ideally in behavioral health

Familiarity with systems such as Jotform, Zoho People, and EHR is a plus

Exceptional organizational, communication, and multitasking skills

Ability to maintain confidentiality and manage sensitive information

Why Join Us?

Meaningful work in a mission-driven agency

Collaborative and supportive work culture

Opportunities for training and growth

Make a real difference in the lives of our clients and staff

How to Apply

Submit your resume and a brief cover letter outlining your qualifications to tsims@simssocialservics.com. Position open until filled.

Sims Social Services LLC is an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, religion, gender, or background.