Benefits:

401(k)

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

TrueCut Insurance, a growing independent insurance agency specializing in Property and Casualty (P&C) insurance, is seeking a dynamic Office Manager to lead and manage our Ohio team. This role is key to the successful management of agency operations, ensuring accountability, workforce management, and performance development. If you are a results-driven leader with experience in operations management and a passion for the insurance industry, we would love to hear from you!

Key Responsibilities:

Lead, Manage, Hold Others Accountable: Guide the team by fostering a culture of accountability, clear communication, and collaboration.

Workforce Management: Oversee staffing needs, including scheduling, resource planning, and optimizing workforce productivity.

Performance Management: Establish performance metrics, conduct reviews, and provide constructive feedback to improve individual and team performance.

Training/Coaching: Develop and implement training programs to enhance employee skills and drive agency success. Coach team members to achieve their personal and professional growth goals.

Auditing: Conduct regular audits of policies, procedures, and team activities to ensure compliance and operational excellence.

Qualifications:

Education & Experience: Bachelor’s degree preferred, with at least 3 years of experience in operations management, preferably in the insurance industry.

Licensing: Property and Casualty License and Life and Health License

Strong leadership, communication, and organizational skills with a proven ability to manage teams and achieve operational goals.

Experience in training and coaching teams for growth and improvement.

Knowledge of insurance policies, regulations, and auditing processes is a plus.