Benefits:

401(k)

Bonus based on performance

Competitive salary

Training & development

Office Manager - North Atlanta

Reports to: Business Owner Schedule: Monday - Friday, 7:30 AM - 5:00 PM Compensation: Competitive salary + bonus opportunities

About the Role

The Office Manager performs and monitors all day-to-day operations within our office location. You'll oversee the planning, organizing, implementation, training and leadership necessary to achieve business objectives for revenue, cost control, employee retention, customer satisfaction and cleaning quality.

Key Responsibilities

Sales & Customer Service: Represent the business in a sales role during in-home customer tours, close leads and convert prospects to customers, conduct price quotes and follow-up communications.

Team Management: Recruitment, hiring, training, and performance management

Operations: Efficient scheduling coordination, problem-solving call-outs and changes, daily office operations including laundry and supply management

Training: New hire orientation and onboarding, field training coordination, ongoing employee development

Leadership: Lead morning meetings, conduct quarterly performance check-ins, ensure team success

Required Qualifications

Proven sales experience with ability to close leads and convert prospects

Willing to go through cleaning training to effectively provide accurate quotes and quality checks

High school diploma or equivalent

Valid driver's license and reliable vehicle

Basic computer skills (Excel, Word, scheduling software)

Available Monday-Friday, 7:30 AM - 5:00 PM

Must pass background check.

Desired Attributes

Communication: Excellent verbal skills, confident and comfortable with customer interaction, strong sales presentation abilities

Leadership: Ability to deliver constructive feedback, inspiring to others, conflict resolution skills

Personal Qualities: Self-motivated, dependable, trustworthy, optimistic attitude

Professional Skills: Problem-solving ability, adaptable to changing circumstances, maintains composure under pressure

Industry Knowledge: Prior cleaning experience preferred, understanding of cleaning standards and residential service expectations

Equal opportunity employer