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Office Manager for Landscaping Company

ABUNDANT LAWN

Office Manager for Landscaping Company

St. Petersburg, FL
Part Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Opportunity for advancement

    Join our growing team! We are a local, family owned landscaping and lawncare company based in St. Petersburg, Florida. We are looking for a polished, organized Office Manager to assist with our day to day operations. This position is part-time, starting with approximately 20-25 hours per week.

    Ideal Hours: 9am - 2pm and/or 1pm - 6pm with flexible and varied hours offered for responsible employees.

    Overview: Manage the back-office administrative work for Abundant Lawn, including handling phone calls, maintaining files, daily route scheduling, printing job-related documents, record & deposit payments, light bookkeeping, maintaining CRM data, miscellaneous ordering of company supplies, uniforms, etc.

    Key Accountabilities:

    Effectively manage phone & email communications with customers (responding to voicemails, handling customer issues, etc.)

    Manage & Update Maintenance Scheduling

    Coordinate with sales team to schedule estimates for customers

    Maintain accurate digital and paper records (ie receipts for ordering supplies, etc.)

    Creating invoices for key customers and managing incoming payments for services

    Ongoing Tasks:

    Process Payroll - Weekly

    Log customer payments in Jobber (landscaping CRM) - Daily

    Setup & Print Lawncare Routes for following day - Daily

    Review / Respond to email & text communications - Daily

    Schedule Service Calls - Daily

    Answer Calls and Schedule Estimates - Daily

    Log Landscaping Photos in Key Client System - Weekly

    Inventory & Order Marketing & Office Supplies – Monthly

    Customer Follow Up Calls – 2-3 Times Per Week

    Create & Maintain Employee Files – As Needed

    Assist in Onboarding Employees – As Needed

    Review Previous Day Activities – As Needed

    Call & Maintain Delinquent Customer Accounts – Weekly

    Maintain Data on Office Board - Weekly

    Core Skills: This person should be:

    • Polished and friendly when speaking with customers or writing emails.
    • A self-starter, ready to learn and jump right in to our team.
    • Very organized, detailed, and process oriented. Accuracy is important.
    • Able to think on their feet, be flexible and adapt quickly, and be a strong problem solver.

    This is a great opportunity to work with a growing landscaping company. We look forward to reviewing your application.