Position Overview

M.D. Home Health is seeking a dependable, detail-oriented Office Operations Assistant to support front-office workflow and essential administrative tasks. This role ensures smooth daily operations by handling phone communication, document processing, and basic clerical duties. The ideal candidate is professional, organized, and comfortable working in a healthcare environment.

Front Office Operations

Answer incoming phone calls and route messages promptly and professionally

Greet visitors, vendors, and delivery personnel

Accept, log, and distribute mail, packages, and medical deliveries

Clinical Documentation Support

Open nursing, therapy, and aide visit notes in the EMR

Fax Plans of Care (POCs), physician orders, and other clinical documents

Track fax confirmations and follow up as needed

Upload referrals, authorizations, POCs, orders, and related documents into patient charts

Ensure documents are labeled and filed according to agency standards

Medical Supply Management

Track and maintain inventory of wound care items, PPE, and other medical supplies

Restock supply shelves and update inventory logs regularly

Prepare and dispense supplies to field nurses according to their requests or patient needs

Report low stock or supply shortages to the Office Manager

Assist with organizing supply orders and deliveries

General Clerical Tasks

Scanning, copying, printing, and maintaining organized files

Keeping the office workspace neat and orderly

Supporting office workflow with other administrative tasks as assigned

Qualifications

High school diploma or equivalent

Previous administrative or office experience preferred

Healthcare or home-health experience is a plus

Strong phone etiquette and communication skills

Comfortable with basic computer tasks (email, scanning, uploads)

Able to follow procedures accurately and maintain confidentiality

Reliable, punctual, and able to manage multiple priorities

Key Competencies

Professional communication

Attention to detail

Time management

Organization & multi-tasking

Willingness to learn EMR and inventory systems

Compensation

Competitive hourly rate based on experience

Part-time schedule with potential for additional hours as agency needs grow

About M.D. Home Health, LLC

M.D. Home Health is a Medicare/Medicaid certified home health agency in West Palm Beach committed to quality, compassion, and excellence in patient care. Our team values professionalism, teamwork, and integrity as we serve our community.

Job Type: Part-time