Office Operations Coordinator

Gutter Shutter of St Cloud

Office Operations Coordinator

Saint Joseph, MN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    About Us:

    Gutter Shutter of St. Cloud was built on a simple promise: homeowners deserve better. Too many contractors ignore calls, rush jobs, and overlook customer care — so we chose to do the opposite.

    For us, service matters just as much as craftsmanship. We take time to understand the issues you’re seeing, explain real solutions, and deliver work that’s done right the first time. We use only top‑quality materials, never subcontract our installations, and finish every project with a full walk‑around to ensure customers are completely satisfied.

    We take pride in our work, and it shows in every home we protect.

    The Opportunity:

    To schedule sales appointments and production jobs in response to inquiries gathered via phone, email, and other lead sources; and to provide clerical support to the team.

    Your Contribution:

    Answer phones, relay messages, and enter new prospects into company systems

    Make appointments for the sales team

    Maintain company calendar

    Create and maintain detailed and accurate customer/job records in company systems

    Contact future, present, and past customers via phone and/or email in order to determine overall interest of prospective customers, setting appointments for the sales team or updating customer records with reason(s) for not moving forward

    Communicate and work with all departments

    Assist with day-to-day running of the office

    Other related duties as delegated by the operations manager

    About You:

    High school diploma or equivalent

    Proficient in English, both written and verbal

    Experience in business development or inside sales is a plus

    Familiarity with Sales Force CRM software is advantageous

    Strong communication skills and the ability to engage effectively with clients

    Ability to multitask and prioritize tasks efficiently

    Previous office work experience: answering phones, computer work, filing, organizing, etc.

    Effective verbal/written communication; strong interpersonal relationships

    Ability to handle confidential information with discretion and deal with sensitive issues in a diplomatic manner

    Able to perform project duties from initiation to completion

    Prioritize and manage multiple tasks to meet project deadlines

    Able to work effectively in an environment of changing priorities and goals

    Your Reward:

    40 hours per week at a minimum of $17 per hour

    All follow-up sales, Google Reviews, and other forms of driving sales and leads come with commissions and bonuses which could well exceed weekly pay

    Job Type: Full-time

    Experience:

    Customer service: 1 year (Preferred)

    Ability to Commute:

    St Joseph, MN 56374 (Preferred)

    Ability to Relocate:

    St Joseph, MN 56374: Relocate before starting work (Preferred)

    Work Location: In person