Position Title: Area Manager

Reports To: President / CEO, Business Owners

Supervises: Team Leads and/or Front Line Employees / Client Relations

Basic Function: Ensure that the cleaning specifications sold to the client are being fulfilled/exceeded and the work is being completed on budget (labor & chemicals).

PRIMARY RESPONSIBILITIES:

COMMERCIAL CLEANING

Clean/fill-in assigned number of hours on a regular basis (as required)

Manage & develop Team Leads

Perform periodic quality assurance inspections conducted, including timely follow-up and corrective action

Hire employees (assist with recruiting & interviewing)

Manage labor budget in assigned area

Put together strategy if over budget on how to come into alignment

Manage Chronotek – labor budget versus actual variances & monitoring employee alerts

Scheduling: work loading/staffing new and old accounts openings

Making sure new clients are scheduled and implemented with cleaner(s)

Making sure new and existing clients have proper & necessary equipment and supplies

Coordinate client setup and implementation

Assist in building the management team, as the need arises and the budget allows under the direction of the Owners.

Report nightly, via area manager written report/text message, as required. Reports accounts for time , accomplishments and activity.

Attend team staff meetings held weekly/ as needed accounting for time, tasks completed, tasks yet to be completed, problem- solving with Owner(s)

Every and all aspects of managing the general operations of business in your area, with direction of Owners.

Perform and/or assist with Floorcare tasks & service, as needed.

Leading/Management of Post Construction Cleans from start to finish, on-time and under budget, including: staffing, scheduling, training, equipment, 100% customer satisfaction.

MUST HAVES

Servant’s Heart

Proficient and Knowledgeable in cleaning and related support services

Relationship and Team-building skills

Excellent communication skills

Excellent Leadership skills

Ambition/desire to excel

Customer service excellence mindset

Can-do, will-do (make it happen attitude)

Able to work independently, with minimum supervision

Problem-solver

Ability to understand KPIs and manage accordingly, to meet and exceed goals and objectives

EXECUTE, EXECUTE, EXECUTE