Supervises : Team Leads and/or Front Line Employees
Must be a great communicator
Must have cleaning experience
Must be flexible with hours
Basic Function : Ensure that the cleaning specifications sold to client are being fulfilled and that the work is being completed on-time and within budget (labor and chemicals). This is a KEY role within the company and offers opportunity for advancement upon demonstrated performance.
Major Responsibilities
Manage Team Leads and/or Front Line Employees
Work with OP management team. It is your responsibility to provide the customer with the service we have promised and they deserve. The buck stops at you.
Work closely in a team-like manner with OP management and follow up on tasks generated by the OP management team. (Example: talk with employee because of poor inspection)
Assist in building the management team as the need arises and the budget allows, under the direction of OP Senior Management
Attend staff meetings held weekly accounting for time, tasks completed, tasks yet to completed, problem-solving with owners and management team
Every and all aspects of managing the general operation of the business in your area
Performance-based incentives (bonuses)-Based on KPI (Key Performance Indicators)
Clean assigned number of hours on a regular basis or as needed
Be available on short notice. (Mon-Fri 5:00 pm-10:00 pm)
Report nightly via an area managers written report. Report accounts for: time, activities and tasks performed/ accomplished
DNA of Area Manager
Organized
Team player
Trustworthy/Credible
Report accurately
Problem solver
Confident
Effective
Requirements: Valid Driver's License & Auto Insurance
Required experience: Management: 1 year