Commercial Cleaning Client Support Specialist
Basic Function : Ensure that the cleaning specifications sold to client are being fulfilled and that the work is being completed on-time and within budget (labor and chemicals). This is a KEY role within the company.
Major Responsibilities
Supplement site inspections & follow-up plans
Work with OP management team. It is your responsibility to provide the customer with the service we have promised and they deserve. The buck stops at you.
Work closely in a team-like manner with OP management and follow up on tasks generated by the OP management team.
Assist in building the management team as the need arises and the budget allows, under the direction of OP Senior Management
Report nightly via a written report. Report accounts for: inspections completed.
Work minimum of 25 hours per week.
DNA of Client Support Specialist
Organized
Team player
Trustworthy/Credible
Report accurately
Problem solver
Confident
Effective
Requirements: Valid Driver's License & Auto Insurance - Smart phone with internet access
Required experience: Customer Service (2 years)
You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.