Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Free uniforms

Answer and respond to all incoming calls, text messages, and voicemails with professionalism

Create, update, and maintain customer and job records in the ticket system

Schedule and coordinate jobs with crews, confirm logistics, and keep customers informed

Process invoices, collect payments, and follow up on outstanding balances

Provide in-office customer support and assist with deliveries or supply coordination

Manage day-to-day office needs, such as orders and occasional errands

Offer administrative support to management as needed

Qualifications:

Reliable, with consistent attendance and follow-through

Prior experience in office administration, customer service, or similar role

Strong communication skills and professional phone presence

Comfortable using computers and software; ticket system training will be provided

Excellent organizational and multitasking ability

Detail-oriented, proactive, and adaptable with a focus on solutions

Scheduling or dispatching experience a plus