Benefits:

Health insurance

Opportunity for advancement

Paid time off

401(k) matching

Training & development

Vision insurance

About Us:

Suncoast Pest Management is a fast-growing, industry-leading organization dedicated to delivering exceptional service and a welcoming environment. We’re currently looking for a reliable, friendly, and organized Office Receptionist to be the face and voice of our company.

Position Summary:

We are a fast-growing pest control company seeking a dependable and highly organized Receptionist / Office Assistant to join our team. This role is ideal for someone with strong communication skills, customer service experience, dispatching or scheduling experience, and the ability to stay organized in a fast-paced office environment.

If you are reliable, professional, detail-oriented, and comfortable handling customer calls, scheduling, collections, and office support tasks, we want to hear from you.

Responsibilities:

Answer incoming customer phone calls professionally and efficiently

Schedule pest control appointments and coordinate technician routes

Follow up on unpaid invoices and assist with collections

Communicate with technicians regarding scheduling updates and customer needs

Enter and maintain customer information in CRM software

Assist with office organization and daily administrative tasks

Support customer retention and service follow-ups

Handle customer concerns with professionalism and urgency

Work closely with office staff and management to keep operations running smoothly

Qualifications:

Previous receptionist, dispatcher, customer service, or office experience preferred

Experience with collections or accounts receivable follow-up preferred

Comfortable handling a high volume of phone calls

Basic to moderate computer skills required

CRM software experience preferred

Strong communication and multitasking abilities

Professional attitude and strong work ethic

Reliable attendance and punctuality required

Ability to work independently and as part of a team

Sales or upselling experience is a plus

Why Join Us?

Stable, growing company

Supportive team environment

Opportunity for long-term growth

Fast-paced and team-oriented workplace

Competitive pay based on experience

Please submit your resume along with a brief description of your experience and why you feel you’d be a good fit for this position.

What We Offer:

Competitive salary and benefits

Paid time off and holidays

Supportive and team-oriented work environment

Opportunities for growth and development