Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Position Overview: A growing Farmers Insurance agency is looking for a motivated and customer-focused Office Representative to join our team. This role is ideal for someone who enjoys helping people, building relationships, and being part of a supportive team environment.

As an Office Representative, you will assist customers with their insurance needs, help maintain strong client relationships, and support the day-to-day operations of the agency. This position offers an excellent opportunity to learn the insurance industry, develop valuable professional skills, and explore future career paths within the agency.

Whether you come from customer service, retail, banking, hospitality, or another people-focused background, we welcome individuals who are positive, dependable, and eager to grow.

Responsibilities:

Assist customers with questions about their policies and coverage

Provide excellent service through phone, email, and in-person interactions

Help customers review their insurance needs and identify appropriate coverage options

Support the agency team with administrative and operational tasks

Maintain accurate client records and documentation

Build strong relationships with new and existing customers

Participate in training and professional development opportunities

Requirements:

Strong communication and interpersonal skills

Customer service experience preferred but not required

Organized and detail-oriented with good time management skills

Comfortable learning new systems and technology

Positive attitude and willingness to learn

Ability to work in a team-focused environment

Preferred Qualifications:

Prior experience in customer service, retail, banking, hospitality, or insurance

Interest in obtaining insurance licenses (if not already licensed)

What We Offer:

Competitive compensation

Training and development within the insurance industry

Supportive and team-oriented office culture

Opportunities for advancement within the agency, or into your own agency

This position can be a great starting point for individuals interested in building a long-term career in the insurance and financial services industry, with potential opportunities for growth and leadership.