Benefits:

Competitive salary

Training & development

About Us

We’re a team that’s passionate about one thing — ensuring families have clean, safe water in their homes. Every day, we help our customers solve water problems and enjoy healthier living.

We’re currently seeking a Part-Time Office Support Assistant to provide administrative and customer service support to both our Marketing Department and Front Desk. If you’re friendly, organized, and love helping people, this could be a great fit for you!

What You’ll Do

As our Office Support Assistant, you’ll play a key role in keeping our office organized and our customers happy. Your responsibilities will include:

Answering and directing phone calls for both the Marketing Department and Front Desk

Providing excellent customer service and general support to callers and visitors

Speaking with potential customers to schedule appointments using prepared scripts

Scheduling and confirming appointments for customers and sales representatives

Performing accurate data entry using our software, Excel, and Word

Recording and maintaining detailed lead information for marketing follow-up

Taking clear, concise messages and ensuring timely communication

Protecting customer information and following quality assurance standards

Assisting with daily office tasks such as filing and organizing

Helping maintain a clean, professional, and welcoming office environment

What We’re Looking For

You’ll be a great match for this role if you are dependable, detail-oriented, and customer-focused.

Preferred Qualifications:

2+ years of customer service experience

Professional and courteous communication skills (phone, text, and email)

Strong active listening and empathy for customer needs

Excellent organizational and time-management skills

Attention to detail and accuracy in all work

Proficiency with Microsoft Outlook, Excel, and Word

Ability to operate standard office equipment

Patience and comfort working at a desk for extended periods

Eagerness to learn and contribute to a positive team culture

Don’t worry if you don’t have experience in water treatment — we’ll provide training to help you succeed!

Why You’ll Love Working Here

Be part of a mission-driven company making a real difference

Friendly, team-oriented work environment

Opportunity to learn about marketing and customer relations

Consistent Monday–Friday, 8:00 AM to 1:00 PM schedule — no evenings or weekends

Ongoing training and support

If you’re ready to put your organizational and customer service skills to work — and make a difference in people’s lives — we’d love to hear from you! Apply online now or stop by our office at 1820 Erickson Ave, Harrisonburg, VA 22801, to fill out an application in person. No phone calls, please.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.