Office and Operations Support Manager

PuroClean Managed Services of Williston

Office and Operations Support Manager

Williston, VT
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Flexible schedule

    PuroClean of Vermont – Property Restoration & Mitigation Services

    PuroClean of Vermont, a leader in property restoration and mitigation, is seeking a highly organized, detail-oriented, and customer-focused individual to join our team. This role is crucial for maintaining seamless communication between clients, technicians, and management, while ensuring accurate records and delivering professional customer care.

    Key Responsibilities

    Answer and direct incoming calls promptly and professionally for both emergency and non-emergency inquiries.

    Provide exceptional customer service by addressing questions, taking accurate messages, and routing calls appropriately.

    Enter job details, customer information, and service requests into company systems with precision.

    Support marketing efforts through website updates, social media posting, flyer creation, and sales support.

    Assist with administrative tasks, including paperwork organization, filing, and compliance checks.

    Maintain a clean, professional, and welcoming reception area.

    Qualifications

    Strong verbal and written communication skills.

    Excellent attention to detail and ability to multitask in a fast-paced environment.

    Proficiency in Microsoft Office and basic data entry.

    Ability to quickly learn and use industry-specific software.

    Previous experience in reception, office

    administration, or customer service preferred.

    Reliable, discreet, and team-oriented with a positive attitude.

    What We Offer

    Paid vacation and sick leave.

    Health benefits, including vision and dental options.

    Retirement plan with company match.

    Supportive, family-like work environment in a growing company.

    Join Our Team Be the friendly, professional first point of contact for customers during their time of need. If you thrive in a fast-paced, service-driven environment, we’d love to hear from you.

    To Apply: Send your resume and a brief cover letter explaining why you’d be a great fit for this role.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.