Benefits:

Free food & snacks

Health insurance

Paid time off

Office & Billing Administrative Coordinator

LeafSpring School at Three Chopt is seeking a highly capable, organized, and professional Office & Billing Administrative Coordinator to serve as the operational backbone of our school. This is not a traditional receptionist role. You will manage family billing and accounts, oversee enrollment, maintain licensing compliance, and step in as Administrator-in-Charge, all while being the warm, welcoming face families see every day.

This role requires someone who can understand how our entire program fits together and use that understanding to solve problems independently, not just follow a checklist. You'll need to stay accurate and composed under real pressure with frequent interruptions.

Key Responsibilities

Financial & Account Management

Manage all family billing, tuition payments, account balances, and collections with a high degree of accuracy and confidentiality

Reconcile payments, track outstanding balances, and resolve billing questions with families professionally and tactfully

Support basic accounting functions and financial reporting for school leadership

School Operations & Compliance

Maintain student records and files in compliance with state licensing requirements and school policies

Serve as Administrator-in-Charge when needed, making real-time decisions about scheduling, staffing, and classroom ratios

Manage enrollment, attendance, and family data in our database (Procare)

Family Relations & Enrollment

Serve as the primary point of contact for current and prospective families by phone, email, and in person

Guide families through inquiries, tours, and registration

Communicate with families on behalf of school leadership

Leadership Support

Partner with school leadership on administrative projects, planning, and office systems

Support classrooms as needed, including covering breaks and ratios

What Success Looks Like in This Role

You understand how billing, enrollment, staffing, and licensing connect, and you use that knowledge to anticipate problems before they happen

You apply what you know to new situations instead of waiting for step-by-step instructions

You stay accurate and calm while handling constant interruptions and competing priorities

Families trust you with sensitive financial and personal information

Ideal Candidate

Experience with billing, accounts receivable, bookkeeping, or office management

Proven ability to manage high volume and frequent interruptions without sacrificing accuracy

Strong independent judgment and problem-solving skills

Warm, professional, and skilled at difficult conversations, including those about money

Experience in a school, childcare, or family-focused setting is a plus

Minimum Qualifications

Genuine enjoyment of children and the ability to relate well to them, their families, teachers, and the public

Proficiency in Microsoft Office; Procare experience preferred

High school diploma required; Associate or Bachelor's degree preferred

Current notary public or willingness to obtain within 6 months

At least one year of relevant experience preferred

Flexibility Monday through Friday between 7:00 am and 6:00 pm, with occasional after-hours needs

Willingness to support in classrooms as needed to cover ratios

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to LeafSpring School Corporate.