Office and Enrollment Coordinator

The Goddard School of Collierville, TN

Office and Enrollment Coordinator

Collierville, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus opportunities

    State-of-the-Art facilities

    Community outreach opportunities

    Affiliation with leaders in the early childhood education industry

    401(k)

    Paid time off

    Training & development

    Vision insurance

    401(k) matching

    Bonus based on performance

    Dental insurance

    Employee discounts

    Health insurance

    The Goddard School located in Collierville, TN is looking for an Office and Enrollment Coordinator with a passion for serving children and families! The Office and Enrollment Coordinator will oversee the daily administrative operations of the school, including staff scheduling, ensuring the highest standards of education, customer service, and care. This role also manages the student enrollment process and is the first contact for prospective new families. This role involves supporting the Leadership Team in managing staff, maintaining compliance with licensing requirements, and fostering positive relationships with families and the community.

    Nurture your growth. Empower your success. Join our welcoming community, where you can grow and make a real difference in children’s lives every day. If you’re passionate about education and children, and ready to advance your career, we’d love to hear from you!

    Office and Enrollment Coordinator Key Responsibilities:

    Administrative Operations: Oversee the day-to-day operations of the School, answer telephone calls, maintain accurate record-keeping, purchase equipment and supplies, and prepare various reports.

    Personnel Management: Manage daily staff schedules for 35+ employees, manage timekeeping, approve PTO, administer faculty orientation and onboarding, plan staff engagement activities, and support the leadership team in other staffing support.

    Sales and Marketing:

    Lead nurturing process and student enrollment: Field calls from prospective families, answer questions about the program and enrollment, schedule tours, and lead new family onboarding process

    Execute marketing plans including national marketing campaigns and local marketing efforts, prepare social media posts, and design digital and printed flyers for school events and parent resources.

    Family and Community Engagement: Build and maintain positive relationships with families, manage family communications and announcements, communicate policies, and follow through with parent requests and questions while delivering excellent customer service.

    Program Development: Ensure compliance with all Goddard health and safety polices, quality assurance standards, and education philosophy and assist leadership team with program needs such as school events and special programming.

    Qualifications:

    Bachelor’s degree (preferred) in early childhood education, child development, elementary education, or early childhood special education with a minimum of one year of experience in a licensed childcare center or preschool and minimum of one year management experience (preferred), or Bachelor’s degree (preferred) in Business Management or a related field and minimum one year management experience in an office setting

    Strong knowledge of child development, early learning best practices, team leadership and classroom management

    Excellent communication and problem-solving skills

    Exceptional organization, attention to detail, and follow-through

    A genuine love for children and commitment to providing high-quality education

    Strong computer/technology skills, including the ability to trouble shoot technical issues for staff and resolve application problems by utilizing the IT helpdesk

    Well-versed in computer applications including Excel, Outlook, and PowerPoint; experience with payroll systems, CRM software, social media, simple graphic design platforms (i.e. Canva), and other online platforms

    Must pass required state background check and physical and meet state minimum education, experience and credential requirements

    Each Goddard School location is privately owned and operated by Goddard Franchisor LLC franchisees. The Goddard School franchise owner(s) are the employers at each school, and the franchise owner(s) set their own wage and benefit programs, which vary by location.