About the Role:
Join the dynamic team at Spring-Green Lawn Care of Pasco, WA as an Office Staff member! In this role, you will play a crucial part in ensuring smooth operations while providing exceptional customer service in a friendly environment. This is a PART TIME role, with potential to move into a full-time role. Starting pay at $18.00 per hour, DOE
Responsibilities:
Manage incoming calls and customer inquiries with professionalism and care
Assist with scheduling appointments and coordinating service visits
Maintain accurate records of customer interactions and transactions
Process payments and handle billing inquiries efficiently
Support the team with administrative tasks and office organization
Prepare reports and assist in tracking service performance metrics
Collaborate with field staff to ensure seamless communication and service delivery
Provide excellent customer service to foster long-term relationships
Requirements:
High school diploma or equivalent; additional education is a plus
Proven experience in customer service or office administration
Strong organizational skills and attention to detail
Proficient in Microsoft Office Suite, social media and basic office equipment
Excellent verbal and written communication skills
Ability to multitask and thrive in a fast-paced environment
Positive attitude and a team-oriented mindset
Knowledge of lawn care services is a plus
About Us:
Spring-Green Lawn Care has been serving the Pasco, WA community for over 40 years, providing top-notch lawn care services that customers trust. Our dedicated team is passionate about creating beautiful landscapes, and we pride ourselves on fostering a supportive work environment where employees can grow and thrive.
Spring-Green Lawn Care Corp. is the franchisor of the Spring-Green® franchised system. Each Spring-Green® franchised business is independently-owned and operated by an independent franchisee performing services. If you are offered, and accept, a position with a Spring-Green® franchisee, you are employed by that franchisee, and NOT by Spring-Green Lawn Care Corp., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all of its employment decisions including hiring, termination, discipline, compensation and benefits. Neither Spring-Green Lawn Care Corp. nor any of its parents and affiliates have any input or involvement in such matters. Any questions about posted positions or the hiring process must be directed to the Spring-Green® franchisee posting the position.