Are you looking to start 2024 off with a huge change for the better in your life and career? Ohio Cash Buyers is the largest buyer of investment property here in Ohio, and one of the largest in the nation! We've been in business for 20 years now, and have purchased and sold over 2800 homes! This role is only even available after 2yrs now due to our favorite TC Racheal getting chronically ill and no longer able to perform the job role. She's a good friend and it's very depressing, but that is why this role is even open. This role is one of the most important roles in our office, as it helps us and our clients facilitate the transaction from the time we sign the contract, all the way through to the closing. If you Love having an impact... If you Love helping other people... And if you Love helping your team to win... If you get Massive fulfillment by helping others and being a part of something bigger than yourself... Then this could be the absolute perfect job for you! Ohio Cash Buyers purchases homes and other property from homeowners who need to sell fast, for a myriad of different reasons. They may be facing Bankruptcy or a Foreclosure. A Divorce, a death in the family, or just a rental property that they are tired of managing due to bad tenants. They may have tax issues, or simply need to sell fast to relocate. There are 20+ reasons that people consistently choose us, and it's vital that our clients have an absolutely Amazing experience during the entire process, and that's where you come in! Your job is very specifically focused on making sure we get the deal done for those clients of ours, helping them through every step of the way, by handling the contract with the title company and ensuring we have Amazing customer service and 5-star reviews every time. It's a fast-paced job for sure, and no two properties or clients are ever the same. There will be tons of little legal things to learn, but if you're a fast learner, they won't be hard. If you are a Great fit for this type of role, you'll have to say Yes to the following: 1 -You'll absolutely Love to talk on the phone! You'll be dialing out 20-30-40x each day to achieve a million different things. 2 - You have to know how to build huge rapport with people from every walk of life, from someone losing their home to foreclosure to an attorney who is... too good for himself and doesn't have time to talk to you, and every type of person in between. 3 - You have to be very detailed, to a perfectionist level. Calendars, checklists, organization, planning, efficiency, etc. You will have so much to do, and it's all so very important, that if you're inefficient and disorganized, there's no way to do it correctly. So you have to love being organized, color-coded, labeled, binders and folders, and near-perfection in this way! 4 - You'll interact with a Ton of people as mentioned above, by email, phone, text, and in person. In all formats, you must be professional, courteous, friendly, and able to be persuasive to get stuff done! A bit of "sales ability" is certainly mixed into the role. Call it sales, psychology, or whatever... there are times when the homeowner Must close by Friday, and the title company is telling you it can't be done, and you have to Find a way to get it done by being crafty and creative. You will encounter different things like this every single week here, and it's in those moments that we truly Earn our 5-star client rating! 5 - You definitely have to be an extravert. You can't be timid or shy when you get on the phone or try to send an email/text to Avoid the phone... as the very best results will often happen with a simple phone call. And, as part of our perfect customer service, part of your job requires you to contact every client 2x per week, even if there are no updates, simply to keep them happy and apprised of the status of their closing timeline. 6 - We need more Great people here who are kind, honest, full of integrity, smart, fun, witty, intelligent as heck, and easy to like. We have a small friends and family style team here and we want great people that fit that culture and vibe. The job is Not easy, so you have to have the right traits, organization, and brainpower to be efficient and get the work done! 7 - Being highly proficient in all things Microsoft (Excel/Word) along with being able to easily pick up Any and All tech including our CRMs, programming Google Sheets, Dropbox, our server, TC programs, and other things. If you're very tech-savvy... this will all be pretty easy for you :) Now that 2024 is here, we're immediately moving to our new larger 11,000 sqft office in Centerville 45459, and expanding into 5 new states. And we'll need your help to do so! So what is the TC's role, exactly? The TC is an individual who can lead deals from start to finish in an upper-management role that requires extraordinary organizational skills, A+ attentive customer service, critical and creative problem-solving, and huge intelligence. Put simply, they have to break through brick walls sometimes to get stuff done, no matter what it takes. Driving to Cleveland to get a seller to sign because there's no other way? Rare, but Yes, we've done it! This would be a very tough role to train a total newbie, so a background in title work, mortgage, legal, paralegal, or some other similar related field would be a Huge plus for sure. Since our current TC's exit was abrupt, you won't have someone to slowly train you. We'll have training, systems, support, and help...but you'll definitely have to learn Fast! And we also have a Full Time attorney on staff, so we do some of the most complicated deals there are out there, that other Real Estate Investors simply can't get done. Learning these new things is a huge challenge, and is very fulfilling as well! This is a role for a strong and independent person who knows how to be sweet and kind on the phone when needed, and tough and firm on the very next call with someone who isn't performing up to expectations. If you're shy, timid, afraid of confrontation, etc... this simply isn't for you. 95% of your sellers will be great! But sometimes, they'll cause issues and it's solely Your job to fix it. We're here to offer support, guidance, and our wealth of knowledge, 20yr experience, and 2800 deal history, but... the buck stops with You in the end. We all have our own jobs to do, so we certainly need folks who are self-accountable and hold themselves to this same "it's MY job" accountability. Responsibilities: The main tasks of the position include: • Tend to 20-25 property deals each month, with a target of 40+. • Maintain close contact with Homeowners, Title Companies, Lenders, Realtors, Vendors and beyond. • Furnishing outstanding customer service with mutually beneficial outcomes for all parties. • Facilitate the sales team and make sure promises to clients are carried out perfectly, on time, and without issue. • Take care of the complete transaction process, such as creating CRM files, utilities, insurance, closings, customer relations, feedback collecting, dealing with the Leasing team, and more. • Solve any issues that you come across with resourceful problem-solving and negotiation expertise. • You'll host a weekly Tuesday meeting where the entire team spends 90 minutes reviewing all files for updates and decisions to make, so perfect updates and info are required at this meeting, and you're the host! About Us: We place the highest value on integrity and customer satisfaction, a fact that is supported by our glowing customer reviews. Our tightly-knit group is more like a family, working together in a fast-paced, sometimes relaxed, yet focused manner. In order to accommodate the business' needs we need individuals who can be flexible, being available for extra hours when needed. We are on the sellers' timeline and clock, not ours. So sure, our hours here are 9a-530p M-F, but you absolutely Will have work needs and duties that pop up outside of that. We all have extra things to do in each role here after hours sometimes, and it's vital they get done. For you as the TC, most of yours will be a quick follow-up call randomly, or sending out a buying or selling contract at odd hours! When our clients are ready to do business...we absolutely are on their timeline. It may be 842am before you get to work, or it may be 842pm on a Saturday! We understand life and family commitments 100%, and we all do our very best there, but this is definitely a full-time job and a commitment. Culture: We are an organization that is very mindful of culture and believes that having the right people with suitable attitudes is key to achieving success! Our priorities are commitment, reliable results, team support, never-ending learning and improvement, and winning and working hard as a Team. We have the luxury of doing Real Estate for Fun , and because we absolutely Love it and have a passion for it, not because we need to. The founder retired 8 years ago at age 35 and was bored in 3 months and got back into business immediately as he absolutely Loves what he does in the RE world. That comes with many plusses and minuses. IE: Plusses: We are only beholden to our team and to our clients, so that's great! But the founder is also a very high-level-thinking master of REI and has high-functioning Autism, so this is something you should know. Things are very black and white for him without much room for grey. Performance and quality are absolutely required, or you'll know about it. Because your role here, like Every role here, is vital to the entire team's performance. You doing your job well means that Salesperson #3, who is likely a best friend...gets his quarterly profit share bonus! Everyone works together like a Super Bowl-winning team, and if anyone is slacking, then the entire team suffers. Thus, you're very much the one to prod them until they do what you require, so even when you're new, you come in with "seniority" esteem, respect, and a managerial title on day one and are accountable for 10+ people! Salary, Bonuses, and Benefits: You'll do very well here if you... do very well for us! Pay is very easy here: Your total pay package will include a base salary, bonuses for each closed deal and file, and other quarterly profit share for a total pay range of $75,000 - $85,000 your first year with plenty of room to grow and advance with our company! We also offer: • 401K with company match after the first year. • Holiday, sick, vacation pay, and PTO. • Healthcare and Dental care • Profit Share • Other Perks, bonuses, and performance incentives. • Team lunches, birthday gatherings, and access to a Florida beach house. If you are excited to be part of our ever-growing team and are keen to make an impact, we'd love to hear from you! Please make sure you also visit our website for Ohio Cash Buyers and head to About Us - Careers - and click on the heading for the Transaction Coordinator! You will read a much more thorough and true-to-us description of this role, its benefits, and what to expect on our team. We have a custom application linked on that page with additional instructions to get you to the Top Of The Stack , so absolutely fill that out and follow the directions there to be noticed! Responsibilities: • Arrange for and attend events regarding the closing process, including moving schedules. • Acquire seller approval for offers and counteroffers from buyers to complete the process in a timely manner. • Ensure inspections are scheduled and assist with negotiating and completing any necessary repairs. • Enter client information into the client database system and submit appropriate documentation to the office broker for file compliance and keep track of transaction activity. • Aid real estate agents, clientele, and other stakeholders with paperwork and ensure the completion of all escrow documents, such as appraisals, titles, and mortgage loans. • Contact the appropriate party to obtain missing documents, signatures, authorizations, POAs, etc. • Verify all properties/transactions are entered into the CRM, and set up all files in Basecamp, Dropbox, Google Drive, Calendars, Appts, and more. • Host Tuesday team meetings where we go over every single deal we have incoming AB, pending, BC, rehab, etc, and provide status updates on all files to the entire team. • Wow , the clients communicate throughout the process in an upbeat energetic customer service way that garners 5-star glowing reviews. • Other administrative duties as required to work with the team, our attorneys on tough files, and a dozen more things. • Confirm all documentation has the appropriate signature and dates, that HUDs and closing statements are 100% perfect and match the PA, etc. • Maintain and follow up with all escrow-related documentation, start and stop all insurances and utilities. • Manage all aspects of our real estate transaction process from processing sales in our database to auditing and maintaining the related transaction files. • Work closely with the title company and (occasionally) our in-house Realtors to retrieve any and all documents needed to close the file. Qualifications: • Experience in the real estate industry, transaction management or coordination, titles, and/or mortgages preferred. • High school diploma or GED is required, preferably some college experience. • Motivated to serve people and provide excellent customer service. • Must have excellent organizational skills and communication skills. Compensation: $75,000 - $85,000 yearly DOE
• Arrange for and attend events regarding the closing process, including moving schedules. • Acquire seller approval for offers and counteroffers from buyers to complete the process in a timely manner. • Ensure inspections are scheduled and assist with negotiating and completing any necessary repairs. • Enter client information into the client database system and submit appropriate documentation to the office broker for file compliance and keep track of transaction activity. • Aid real estate agents, clientele, and other stakeholders with paperwork and ensure the completion of all escrow documents, such as appraisals, titles, and mortgage loans. • Contact the appropriate party to obtain missing documents, signatures, authorizations, POAs, etc. • Verify all properties/transactions are entered into the CRM, and set up all files in Basecamp, Dropbox, Google Drive, Calendars, Appts, and more. • Host Tuesday team meetings where we go over every single deal we have incoming AB, pending, BC, rehab, etc, and provide status updates on all files to the entire team. • Wow, the clients communicate throughout the process in an upbeat energetic customer service way that garners 5-star glowing reviews. • Other administrative duties as required to work with the team, our attorneys on tough files, and a dozen more things. • Confirm all documentation has the appropriate signature and dates, that HUDs and closing statements are 100% perfect and match the PA, etc. • Maintain and follow up with all escrow-related documentation, start and stop all insurances and utilities. • Manage all aspects of our real estate transaction process from processing sales in our database to auditing and maintaining the related transaction files. • Work closely with the title company and (occasionally) our in-house Realtors to retrieve any and all documents needed to close the file.