Job Description

This position is for a person who can type well, has much better than average English language skills, has good interpersonal and phone skills, and is able to learn new tasks with moderate guidance.  The successful applicant will assist in answering incoming calls from clients and prospects, will manage cases and assure timely and excellent customer support.  Our office is small and everyone has to help with almost every task.  We all work on whatever needs to be done to support the business and our clients, and none of as are too important to help with the work of another.  The culture of our office is a close-knit and supportive group and we cannot use someone who gossips or thrives on drama (1 strike rule).  Excellent attendance is crucial.  If you are unable to commit and carry through with superior attendance, you will not be happy here (much of life is defined by showing up and putting in honest effort).  There will be background checks and multiple interviews as we have learned that hiring the wrong person is worse than hiring no one at all.  

We appreciate that a long commute is an important consideration, so please note that we are in the North of the Metro area and we are soon likely to move further West.