Job Description

JOB TITLE: Office Coordinator

DEPT: Administration

REPORTS TO: Corporate Office Manager & Division Manager

BASIC FUNCTION: Responsible for daily administration of the office.

PERFORMANCE ACCOUNTABILITIES:

• Receiving the customers, clients, visitors in a polite and pleasant way with a good smile and assist them.
• Answering the phone calls made, and redirecting them to the concerned people effectively.
• Receiving postal, courier packages addressed to the employees of the organization and sending them to the addressed person correctly.
• Coordinating the communication between employees of different departments.
• Mailing letters and other documents, messages to the necessary people.
• Recording complaints, problems, queries and providing suitable answers and assistance for the same.
• Receive phone and fax orders.
• Prepare and process shipping orders.
• Data Entry of orders, data entry of IO’s invoices in GP .
• Arranging travel and accommodation arrangements for the employees and clients.
• Maintaining the records of entry and exit details.
• Collecting cash and making deposits.
• Coordinating the appointments and consultation time of the clients with the management and other employees of the organization.
• Providing excellent customer service with good satisfaction.
• Other duties as assigned by supervisor and/or division manager.

EXPERIENCE/SKILLS:

• Proficiency in Microsoft Office required (Access, Word, Excel, and Outlook)
• Customer Service oriented, Data Entry.
• Ability to work in a high-energy team environment.
• Detailed oriented, Ability to multi-task.
• Strong written and verbal communication skills.
• Bilingual Spanish-English is a plus
• Strong communication, importantly oral and presentation skills are required.
• Good quantitative and aptitude knowledge.
• Proficiency in using computers and telephone.
• Must possess customer service relation and coordination skills.
• Must be pro-active in approach.

EDUCATION AND QUALIFICATIONS

• High school required
• Bachelor’s, or Associate’s degree and/or equivalent degree in any subject or field preferred. Relevant experience and training in front office administration is preferred

Company Description

Food processing company (manufacture of tortillas)