Benefits:
401(k)
Free food & snacks
Free uniforms
Paid time off
Training & development
WE WANT YOU TO JOIN THE ‘HYGGE’ AT OLE & STEEN
Danish ‘hygge’ (hoo-gah) describes the feeling of well-being and coziness and we want to bring that into everything we do! Of course, we can’t do that without our awesome team and awesome teams need awesome Supervisors! So, if you’re ready to take on an exciting role and inspire others we got the job for you!
POSITION OVERVIEW As a Supervisor at Ole & Steen, you will join a dynamic, fun, and positive workplace bringing Danish pastries, bread, and coffee to NYC. You are responsible for the team and the store during your shift. You will work closely with the General Manager to ensure the quality of the guest experience, whether providing a welcoming smile, perfecting the display and sale of our products, ensuring the cleanliness and ambience of our bakery, and making sure everyone has a happy environment to enjoy as a guest or colleague.
The right person for this role is a service-oriented “people person”, who brings personality and enthusiasm to their work. You enjoy the buzz of working in fast-paced environments and seek prep work during slower times. You have a positive attitude and are willing to be the best example to the team. You proactively manage your time, and love finding ways to help wherever you can.
PERSONAL QUALITIES
Lead by example - An Ole & Steen Supervisor leads from the front
You are willing to go the extra mile for your team
You can keep a good overview even in busy times
Proactively develop relationships with guests and create a culture of hospitality & “guests first” among direct reports
You will “live” our values-based culture of excellence teamwork and of exceeding expectations at all times
You are keen to learn, evolve and try new ideas that fit within the Ole & Steen Brand
You have a positive attitude and can proactively manage your time, adapting your approach to suit both busy and quiet times
QUALIFICATIONS & REQUIREMENTS
Demonstrate the Ole & Steen ideal by ensuring the restaurant / bakery set up, running and closedown consistently meets the required high standards
NYC food protection certification is preferred
Always maintain a strong guest-focused floor presence. Anticipate guests’ needs to ensure their expectations are exceeded
Barista experience is a plus (but not required)
Available to work flexible hours that includes early mornings, evenings, weekends, and holidays
Strong interpersonal skills
Strong decision making and multitasking skills
Strong communication skills
OPPORTUNITIES At Ole & Steen you will get a versatile job with professional colleagues, and exciting individual development possibilities. We are a rapidly growing business, creating career opportunities across the organization.
We believe that with dedication, passion, and hard work, you can reach whatever you dream of, and we have a sincere interest in constantly challenging and uplifting each other across professional competencies and departments.
”As a Supervisor at Ole & Steen you get to lead by example while providing the best experience for our customers and ensuring that our employees have what they need to perform at their best” Daniel Vogel, Supervisor Ole & Steen, Bryant Park
BENEFITS
Competitive hourly rate starting at $19.00
50% discount at any Ole & Steen location (US, UK, and DK)
Free meal whilst working
Uniforms provided
Barista education program
Learn new skills and grow with us – endless possible promotions
Ole & Steen offers flexible scheduling and opportunities for paid time off
Accrue 40 hours paid Holiday on your first year and 80 hours on your second year
Commuter benefits
Option to participate in healthcare program 75% covered by the company
“Working at Ole & Steen is so much more than a job, we become friends and care for one another. People here are like my second family! ” Kirstine Grøn, Learning and Development Manager
Ole & Steen is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
ABOUT OLE & STEEN Ole & Steen was founded in 1991 by the Danish bakers Ole Kristoffersen and Steen Skallebæk and originally called Lagkagehuset or “The Layer Cake House”. Ole & Steen is pioneer in the resurgence of artisanal and handcrafted baking practices in Denmark. In 2008 the two bakers joined forces and became the organization we know today.
We have been Denmark’s favorite bakery for more than 30 years, serving delicious Danish breads, pastries, cakes, single estate coffee and food. We opened our first bakery on Union Square in 2019 to huge acclaim and fantastic reviews and we’re continuing our exciting growth journey – we currently operate 3 retail stores across NYC, and we have plans to grow and expand over the coming years!
Heart-Made: Ole & Steen has always believed that if something is worth doing, it’s worth doing properly. From hospitality and recipe development, to store design and sustainability initiatives, everything we do we throw ourselves into 100% with love and attention.
Rustic, Refined: We’ve always been dedicated to taking rustic recipes and refining them. Delivering the simple beauty of Danish baking styles with an extra edge of quality, we elevate the taste to new heights through tirelessly perfected techniques and the finest quality ingredients we can get our hands on.
Everyday Special: From the feeling you get when you step foot through our doors, to the delicious treats you bring back for your loved ones, we want Ole & Steen to be that extra special spark in your day. We go above and beyond to offer genuine, kind service.
At Ole & Steen, every day joy starts with our team members. The people turning on the lights, baking our breads, and setting the tone for a great day. People are det heart of who we are.
We have the ambitious goal to become the world’s most loved bakery. Therefore, we need passionate employees, who want to be a part of our rapidly growing business. We seek the unique experience through excellent service, and we want to make sure that everyone who enter our doors feels the atmosphere of the Danish “Hygge”.