Job Description

We are seeking a Customer and Client Care Specialist-Spanish Speaking to join our team! You will be responsible for helping customers and business partners in providing support to with day to day initiatives. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Take payments and set up payment arrangements on customer's accounts
• Assist merchant partners on account and customer information
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Respond to email and text message inquiries

​QUALIFICATIONS:

• Fluent in Spanish
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

Olympus Lending is an innovative company that offers a variety of financing options for consumers and businesses.