Victim Support Coordinator

Organizational OverviewEmpowered Aging (formerly Ombudsman Services of Contra Costa, Alameda and Solano) is a regional non-profit organization that seeks to transform the standard of long-term care in Contra Costa and Solano Counties through advocacy and education. EA is responsible for protecting the rights of and improving quality of life for 29,000 residents of long-term care throughout the region. We are called upon to address issues that range from environment, medication, overall treatment to dire issues of neglect and abuse. We are the front line advocates for seniors and those who are unable to speak for themselves living in long-term care.

We believe aging is a natural phase of life, deserving of respect and dignity. Every day we empower, educate, and partner with older and dependent adults to best meet their unique needs – from providing opportunities to join activities they love to ensuring they are free from neglect and abuse.

When our elders thrive, we all benefit from their unique contributions and collective wisdom.

Vision

Creating communities where all can age with dignity, justice and respect

Mission

EA empowers individuals and their families as they navigate the aging continuum, through person centered advocacy, education and collaborative leadership

POSITION OVERVIEWThe Victim Support Coordinator (Full-Time) provides support to the first of its kind program in Solano County bringing together public and private partners to develop a strategy for education, prevention, and response to elder and dependent adult abuse. The Victim Support Coordinator is responsible for coordinating monthly multi-disciplinary team meetings with the Elder Abuse Program Manager and offers a first point of contact for victims of elder and dependent abuse at the Solano Family Justice Center. The Victim Support Coordinator works with collaborative partners to provide all the necessary services for an elder or dependent adult victim to be able to recover and heal from abuse.

RESPONSIBILITIES

Co-facilitate and coordinate monthly multidisciplinary team meetings

Become familiar with a broad range of resource and provides and build contact to grow to network or resources and providers for victims of elder and dependent adult abuse

Coordinate and provide services that are client centered

Become familiar with the restraining order process and provide court accompaniment with clients

Regularly attend outreach events, resource fairs and community meetings to educate and provide awareness about the program for both in person events and virtually

Maintain ongoing excellent communication with supervisor keeping them informed of case status/caseload

Assist victims in completing the necessary applications and documents to obtain needed services

EXPERIENCE

Experience or education in the social or health services field.

Demonstrate a thorough understanding of issues affecting elder and dependent adults and risk factors for abuse and neglect

Reliable Transportation and Proof of Insurance

Must provide your own transportation

Demonstrated ability to maintain a high level of confidentiality

Ability to maintain a professional demeanor and to represent the organization in a positive manner

Respect for an understanding of diverse cultures, racial backgrounds, and socioeconomic backgrounds

Must be able to receive a criminal records clearance

Ability to work independently and support the overall program objectives with limited guidance

Dedicated to overall mission of the organization and committed to working as part of a team

Proficiency in Microsoft Office, G Suite, and other standard office equipment and database management

Highly Organized

Ability to work additional or irregular hours such as early morning, evening hours, and weekends as required

COMPENSATION$27-$30/hour at 40 hours a week

REPORTS TO:

Elder Abuse Program Manager

SCHEDULEThis is an hourly position at the Solano Family Justice Center in Fairfield, CA. Schedule to be set to meet 40 hours a week. Following the completion of a 90 day review period some flexibility is available.

EQUAL EMPLOYMENT STATEMENT

Empowered Aging is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, political affiliation, personal appearance, family responsibilities, matriculation or any other characteristic protected under federal, state or local law. Each person is evaluated on the basis of personal skill and merit. Empowered Aging’s policy regarding equal employment opportunity applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational and recreational programs. The Executive Director shall act as the responsible agent in the full implementation of the Equal Employment Opportunity policy.