Organizational Overview: Empowered Aging is a regional nonprofit serving seniors and families in Alameda, Contra Costa and Solano counties. Empowered Aging is dedicated to ensuring dignity and quality of life for older adults through a variety of community based and congregate living programs. Current programs include; Long-Term Care Ombudsman, Friendly Visiting/Telephone Reassurance, Elder Abuse, Healthcare Career Pathway, Elder Justice Lunch and Learn. Empowered Aging was founded in 1991 and as a long history of advocating and protecting the rights of older and adults with disabilities. After nearly six years of dramatic growth, expanding to serve three counties and deliver multiple programs, Empowered Aging is seeking an innovative and forward-thinking leader to oversee its programming and staff.

Vision: Creating communities where all can age with dignity, justice and respect

Mission: Empowered Aging empowers individuals and their families as they navigate the aging continuum, through person centered advocacy, education and collaborative leadership.

Position Overview: Under the direction of, and in concert with, the Executive Director, the Director of Programs oversees the coordination and administration of all aspects of Empowered Aging programs, including planning, organizing, staffing and leading program activities, as well as tracking data and outcomes and overseeing evaluation efforts. This position requires significant prior experience working in aging services, knowledge and experience base should include the network of aging services, state and federal regulations, impacts of aging, including dementia, as well as Title 22 and the related licensing and regulatory structure.

Responsibilities

Program Oversight and Evaluation

Plan the delivery of the overall program and activities in accordance with Empowered Aging mission and goals

In cooperation with the Executive Director, develop new program initiatives to support the strategic direction of the organization

Develop and implement long-term goals and objectives to achieve the successful program outcomes

Develop a program evaluation framework, including data tracking protocols, to assess the strengths of the program and to identify areas for improvement

Collaborate with fundraising and finance consultants and staff to ensure grants and other materials align with program goals and outcomes and reporting requirements

In consultation with the Executive Director, recruit, interview and select well-qualified program staff

Ensure that the program operates within the approved budget and requirements; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources

Complete required reports for government funders. Host monitoring visits

Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events

Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly

Leadership

Develop and implement strategies that will maximize the synergies among program areas

Serve as a member of the organizational leadership team

Provide reports to the board of directors as requested

Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.

Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; recognizes accomplishments of other team members.

Ability to lead with finesse

Team Management and Development

Work with staff to develop performance measurements across all programs to ensure consistent, high-quality evaluation and goal setting for all employees.

Directly supervise program management staff and indirectly supervise their subordinates. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results

Essential Competencies

Excellent Knowledge of performance evaluation techniques and key metrics

Analytical outlook with demonstrated history of program evaluation and improvement

Organized, yet flexible and able to rapidly shift across activities

Ability to work in a fast-paced environment for a high-energy supervisor

Collaborative decision maker

Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility and performance

Excellent verbal and written communication skills with exceptional attention to details

Strong understanding of aging and its impacts on individuals and communities

Personal qualities of integrity, credibility, flexibility, compassion, and a commitment to and passion for older adults

To perform this job successfully, an individual should have knowledge of Word, Excel, PowerPoint, G Suite and data tracking systems

Valid California Driver’s license, current insurance and ability to be insured by Empowered Aging insurance. Ability to drive personal car for work related purposes (mileage will be reimbursed at the standard Federal rate)

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.

Ability to work with mathematical concepts such as fractions, percentages, percent change over time, ratios, and proportions to practical situations.

Experience and Education

At least five years of nonprofit program delivery in management and leadership roles

Minimum of a BA/BS

Significant knowledge and understanding of the network of aging services, federal and state regulations related to elder care services and funding

Compensation: $90,000 - $105,000

Insurance - Health, vision, dental, acupuncture and chiropractic

Reports To: Executive Director

Schedule: This is a salary exempt position requiring significant time and attention. Expected work hours are at least M-F 8am-5pm

Equal Employment Statement Empowered Aging is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, political affiliation, personal appearance, family responsibilities, matriculation or any other characteristic protected under federal, state or local law. Each person is evaluated on the basis of personal skill and merit. Ombudsman Services of Contra Costa, Solano and Alameda’s policy regarding equal employment opportunity applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational and recreational programs. The Executive Director shall act as the responsible agent in the full implementation of the Equal Employment Opportunity policy.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.