Job Description

POSITION: CALL CENTER PROGRAM ASSISTANT 2 LOCATION: SAN DIEGO, CA 92123 CONTRACT TERM: 12 MONTHS PAY RATE: $20.19/HR SCHEDULE: 7:00AM - 3:30PM, MONDAY - FRIDAY SCREENINGS: BACKGROUND AND DRUG SCREENINGS PRIOR TO START DATE BENEFITS: ACA COMPLIANT BENEFITS AVAILABLE RESPONSIBILITIES: 

• Provide various levels of assistance to program advisors in implementing energy efficiency programs.
• Processing requests from customers; working with outside vendors; and other program activities; assisting with the development of program procedures.
• Some data entry, rebate offers and scheduling.
• Moderate phone volume & communicating information regarding the programs both in verbal and written form to others in the company as well as to vendors and customers.

QUALIFICATIONS: 

• Associates degree or equivalent required.
• Experience in call center functions, some excel and database management.
• Must be computer literate and have strong customer service skills.

Company Description

On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. ​ One of the unique aspects of On-Board is our ability to customize solutions with each of the complimentary business verticals to satisfy our partners goals including Total Solutions.