Job Description

Primary Duties:

• Must be flexible towards duties and follow the Director of Banquets, Banquet captain, F&B managers, F&B director instruction’s
• Establishes contact with Guests and able to anticipate needs and fulfill special requests
• Able to set up a meeting room if required
• Works proactively on planning and completing tasks throughout the day
• Ensures that service is provided timely
• Able to comply with the service, clearing or bussing tables, buffets or stations according the event format
• Must be able to inform the guests towards the food & beverage offer (platted menu, buffet offer or others)
• Able to bartend during dedicated events and handle the P.O.S and credit card system
• Able to use the Accubar inventory system for alcoholic beverages
• Able to set-up a bar in order to carry the service to the highest standards possible
• Perform the service of alcohol ensuring compliance with the Californian liquor license and regulations
• Perform pre-and post-shift work to include station preparation if any.
• Polish glassware, silverware, plates and any equipment used for the service of our guests
• Clean and restock sugar caddies, salt & pepper shakers
• Fold napkins
• Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet
• Carrying plates of food on trays and serving guests
• Keep glasses filled; remove each round of plates and replenish utensils
• Perform cleaning tasks and breakdown of service
• Clean and clear trashcans
• Restock equipment used for the guest service when cleaned by the dishwasher
• Maintain and clean the shelves, coolers and storage located at the Banquet area
• Good knowledge of the food waste triage
• Usage and knowledge of the ORCA machine handling food waste coming from the guests and left over after each event
• Report any equipment malfunction or maintenance need (i.e. fridges, coolers, toaster or any others)
• Participate in training classes regarding safety, security, department procedures and service guidelines. Comply with all safety and security practices, policies, and procedures.
• Communicate with everyone using clear and professional manner
• Develop and maintain positive working relationships with others

Typical Working Conditions:

• Prepare equipment necessary for the event according BEO and format required by the client-organizer
• Prepare beverages and liquors according the event format
• Prepare tables set-up, buffet or reception equipment’s to the highest standards possible
• Service the event according the position allocated by the Banquet director or banquet captain
• Respect the standards and sequences of service during the event
• Ensure guests and attendees well-being for the duration of the event
• Clear the meeting space used and maintain the back of the house tidy
• Position the beverage stock back to the liquor room or storage ensuring stock accountability using the Accubar system
• Respect the health & safety guidelines and Californian regulation’s for the service of food & beverage

Qualifications

• Must have minimum of 2 years’ experience in the hotel industry, restaurant department in luxury hotel
• Strong knowledge towards food & beverage offer for the restaurant and any other outlets
• Food handler certification-mandatory
• TIPS training certification- mandatory
• Respect of the Service of alcohol- Californian regulation’s (if applicable)
• Basic Math skills % calculation
• Effective Communicator in the English Language, Spanish is a plus
• Take ownership and be responsible for own actions, follow directions given by supervisors
• Enjoys serving guests
• Takes pride in serving others

Additional Information

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Pay: $16.00 per hour, plus tips

Schedule: On-call