On-Call Banquet Set-up Houseperson

SWISSOTEL

On-Call Banquet Set-up Houseperson

Chicago, IL
Full Time
Paid
  • Responsibilities

    Job Description

    WHAT YOU WILL BE DOING:
    As a On-Call Banquet House person, you will be responsible for setting the stage to make memorable moments for our guests. Your work behind the scenes will play a large role in the success of all of our Banquet functions as you execute extraordinary events and grow your career with a luxury hotel brand. Come as you are!

    • Set-Up and breakdown banquet functions according to Swissôtel standard policies and procedures
    • To ensure that all Banquet functions are set up accordingly to the Banquet Event Order (BEO)
    • Check BEO’s to determine function, number of guests and type of event
    • Breakdown and clean event rooms thoroughly. Return all equipment and supplies to the proper areas
    • Obtain copy of BEO and follow setup instructions
    • Read BEO thoroughly to determine room set and requirements, and any special needs
    • Check the room for proper table set up and alignment
    • Report to supervisor any room deficiencies, lights or equipment
    • Set room according to contract, any questions, or discrepancies directed to your supervisor
    • Cloth and skirt tables needed for buffet set up, if applicable
    • Any other job tasks that may be assigned

    Physical aspects of the position include but are not limited to the following:

    • Constant standing and walking throughout shift
    • Frequent lifting and carrying up to 50 lbs
    • Occasional kneeling, pushing, pulling, lifting
    • Occasional ascending or descending ladders, stairs and ramps
    • Ability to perform physical labor for 8 hours at one time
  • Qualifications

    Qualifications

    YOUR EXPERIENCE AND SKILLS INCLUDE:

    • Creative and passionate about customer service
    • Able to work in a high-pressure environment
    • Must be able to work any shift assigned, such as holidays, weekends, mornings, afternoons and evenings. ****
    • Excellent interpersonal and communication skills; a team player
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    • Strong interpersonal and problem solving abilities
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively and collaboratively as part of a team
    • Provide the necessary State and Federal Requirements to work in Food and Beverage

    Additional Information

    WHAT IS IN IT FOR YOU:

    • This is an On-Call Position.
    • Hourly Rate: $26.16
    • Employee Benefit Card offering discounted rates at Accor worldwide
    • Learning & Development programs through our Academies
    • Opportunity to develop your talent and grow within our property and across the world!
    • Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging